topic Re: Camera connect app not working after update in Camera Software

Camera connect app not working after update

zoeziii — Wed, 28 May 2025 14:27:32 GMT

The fastest update on the camera connect app no longer works on my Droid.

Re: Camera connect app not working after update

Hazel_T — Thu, 29 May 2025 21:33:24 GMT

Hi zoeziii,

I'm sorry to hear you're having issues with the Camera Connect app. To trouble shoot this issue we would need some more information. What model camera are you using? When you mention "fastest update" are you referring to updating the firmware on the camera? If you are trying to update the firmware on the camera are you seeing any error messages on the camera or app, and if you do see an error message what does it say word for word?

Re: Camera connect app not working after update

zoeziii — Fri, 30 May 2025 14:37:14 GMT

I meant to say latest upgrade to camera connect. I have rebel T7.

Re: Camera connect app not working after update

Hazel_T — Fri, 30 May 2025 21:36:03 GMT

Hi zoezii,

Thank you for the update. So are you receiving error messages on your phone when you try to use the app, and if you do what does it say word for word? Is the issue that the app isn't opening at all or is it one specific function that isn't working? What operating system is on your Android device?

Re: Camera connect app not working after update

zoeziii — Sat, 31 May 2025 11:48:14 GMT

I have verizon service and a galaxy 21 phone.

Re: Camera connect app not working after update

zoeziii — Sat, 31 May 2025 11:49:39 GMT