https://community.usa.canon.com/t5/Camera-Software/404-error-on-canon-camera-connect-app/m-p/550444#M23226 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7949.png" style="width: 1170px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/67020i68ABF4761BE93E21/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_7949.png" alt="IMG_7949.png" /></span></P><P> Hi, I am constantly getting a 404 error message on my camera connect app when trying to sign in. I have given it 2 days and it still does not work. I have tried deleting the app, restarting my phone etc and it still comes up with this error message. Anyone know how to sort this? Thank you</P> Sun, 25 May 2025 10:10:28 GMT Aliza1 2025-05-25T10:10:28Z https://community.usa.canon.com/t5/Camera-Software/404-error-on-canon-camera-connect-app/m-p/550444#M23226 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7949.png" style="width: 1170px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/67020i68ABF4761BE93E21/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_7949.png" alt="IMG_7949.png" /></span></P><P> Hi, I am constantly getting a 404 error message on my camera connect app when trying to sign in. I have given it 2 days and it still does not work. I have tried deleting the app, restarting my phone etc and it still comes up with this error message. Anyone know how to sort this? Thank you</P> Sun, 25 May 2025 10:10:28 GMT https://community.usa.canon.com/t5/Camera-Software/404-error-on-canon-camera-connect-app/m-p/550444#M23226 Aliza1 2025-05-25T10:10:28Z https://community.usa.canon.com/t5/Camera-Software/404-error-on-canon-camera-connect-app/m-p/550479#M23227 <P>Same problem here today</P> Sun, 25 May 2025 14:48:42 GMT https://community.usa.canon.com/t5/Camera-Software/404-error-on-canon-camera-connect-app/m-p/550479#M23227 reinguer 2025-05-25T14:48:42Z https://community.usa.canon.com/t5/Camera-Software/404-error-on-canon-camera-connect-app/m-p/550481#M23228 <P>I figured out that it was my vpn that was blocking it. I’ve turned it off and it all works fine now&nbsp;</P> Sun, 25 May 2025 14:53:04 GMT https://community.usa.canon.com/t5/Camera-Software/404-error-on-canon-camera-connect-app/m-p/550481#M23228 Aliza1 2025-05-25T14:53:04Z https://community.usa.canon.com/t5/Camera-Software/404-error-on-canon-camera-connect-app/m-p/550483#M23229 <P>Solved by disconnecting my VPN app on the iPhone, thanks to the community&nbsp;</P> Sun, 25 May 2025 14:55:24 GMT https://community.usa.canon.com/t5/Camera-Software/404-error-on-canon-camera-connect-app/m-p/550483#M23229 reinguer 2025-05-25T14:55:24Z https://community.usa.canon.com/t5/Camera-Software/404-error-on-canon-camera-connect-app/m-p/550485#M23230 <DIV class="text"><SPAN>As of April 1, 2025,&nbsp;<A href="https://app.ssw.imaging-saas.canon/app/en/cc.html" target="_blank">Camera Connect&nbsp;</A>Ver.3.4.0 requires a Canon ID login. You will need a <A href="https://app.ssw.imaging-saas.canon/app/en/canon-id.html" target="_blank">Canon ID</A> account to use it.&nbsp;</SPAN></DIV> Sun, 25 May 2025 15:07:38 GMT https://community.usa.canon.com/t5/Camera-Software/404-error-on-canon-camera-connect-app/m-p/550485#M23230 Stephen 2025-05-25T15:07:38Z