topic EOS R: Problems with Canon DPP and HDR in Camera Software

EOS R: Problems with Canon DPP and HDR

boredswede_ — Mon, 31 Mar 2025 20:11:46 GMT

Hi "all", don't know if this is the right way to get help. Yesterday suddenly the DPP HDR didn't work, I chose 3 files and pressed the HDR button, nothing happens, I click it again, just a strange sound. Everything else in DPP works fine. I tried t re-install DPP, dont know if I made it. I use Canon R6 and apple laptop, Om on my own laptop it worked 100%

Re: Problems with Canon DPP and HDR

Stephen — Mon, 31 Mar 2025 19:20:03 GMT

Hello!

To help the community assist you better, we need a bit more information:

- Which Canon camera was used to take the images you want to process in DPP?
- You mentioned an Apple laptop - which macOS version is it using?
- Which version of DPP are you using?
- Did you try any other images besides the three above?

Any additional details you provide will help the community better understand your issue.

If you are in the United States and need urgent support, please click HERE to visit your My Canon Account for personalized support options.

If you are outside the USA, please click HERE to find support options for your country.

Thank you, and have a great day!

Re: Problems with Canon DPP and HDR

boredswede_ — Mon, 31 Mar 2025 19:37:13 GMT

- Which Canon camera was used to take the images you want to process in DPP? Canon R- You mentioned an Apple laptop - which macOS version is it using? = MacBook Air M2

- Which version of DPP are you using? = Latest (I hope), I pressed the "download latest version" a lot. Dont know how to find it

- Did you try any other images besides the three above? = Yes nothing is working

""On my last computer everything was working"" Got a new one and everything is working except the HDR

Hate this ! Why doesn't it work ......