https://community.usa.canon.com/t5/Camera-Software/Digital-Photo-Professional-4-crashes-when-previewing-folders/m-p/541377#M22719 <P>I had the Canon Utilities Digital Photo Professional 4 installed and it was working 2 weeks ago.<BR />But not this week and it shows me an error (below).<BR />I have uninstalled the old DPP4 version 4.18.##.#, restart and installed the new&nbsp;version 4.19.30.0<BR />The program runs normal for folders that contain RAW files, but&nbsp;it crashes when I preview the folder that contains RAW Burst files. Any idea how to fix?<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Error Dpp4Main.jpg" style="width: 515px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/65396iA73A2082AB4ED013/image-size/large?v=v2&amp;px=999" role="button" title="Error Dpp4Main.jpg" alt="Error Dpp4Main.jpg" /></span></P> <P>&nbsp;</P> Wed, 26 Mar 2025 12:23:21 GMT calvinsiewy2k 2025-03-26T12:23:21Z https://community.usa.canon.com/t5/Camera-Software/Digital-Photo-Professional-4-crashes-when-previewing-folders/m-p/541377#M22719 <P>I had the Canon Utilities Digital Photo Professional 4 installed and it was working 2 weeks ago.<BR />But not this week and it shows me an error (below).<BR />I have uninstalled the old DPP4 version 4.18.##.#, restart and installed the new&nbsp;version 4.19.30.0<BR />The program runs normal for folders that contain RAW files, but&nbsp;it crashes when I preview the folder that contains RAW Burst files. Any idea how to fix?<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Error Dpp4Main.jpg" style="width: 515px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/65396iA73A2082AB4ED013/image-size/large?v=v2&amp;px=999" role="button" title="Error Dpp4Main.jpg" alt="Error Dpp4Main.jpg" /></span></P> <P>&nbsp;</P> Wed, 26 Mar 2025 12:23:21 GMT https://community.usa.canon.com/t5/Camera-Software/Digital-Photo-Professional-4-crashes-when-previewing-folders/m-p/541377#M22719 calvinsiewy2k 2025-03-26T12:23:21Z https://community.usa.canon.com/t5/Camera-Software/Digital-Photo-Professional-4-crashes-when-previewing-folders/m-p/541379#M22720 <P>Maybe you need to view using the Raw Burst Tool. I don't have a camera with that feature so I can't checnk.</P> <P><A href="https://cam.start.canon/en/S002/manual/html/UG-05_Synthetic_0050.html" target="_blank">Canon : Product Manual : Digital Photo Professional : RAW Burst Image Tool</A></P> Wed, 26 Mar 2025 12:19:43 GMT https://community.usa.canon.com/t5/Camera-Software/Digital-Photo-Professional-4-crashes-when-previewing-folders/m-p/541379#M22720 jrhoffman75 2025-03-26T12:19:43Z