topic Re: Remote shooting in DPP4 brings up EOS Utility error in Camera Software

Remote shooting in DPP4 brings up EOS Utility error

WaIdoZ — Thu, 20 Feb 2025 16:58:26 GMT

I downloaded Digital Photo Professional 4 for my EOS 60D and when i try to click Remote shooting it brings up an EOS Utility error. I couldn't find it anywhere and was not sure what to do. I use Windows 11 OS.

Re: Remote shooting in DPP4 brings up EOS Utility error

Danny — Thu, 20 Feb 2025 16:57:01 GMT

Thanks for joining the conversation, WaldoZ!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

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Re: Remote shooting in DPP4 brings up EOS Utility error

WaIdoZ — Thu, 20 Feb 2025 16:58:45 GMT

Thank you ill add that

Re: Remote shooting in DPP4 brings up EOS Utility error

Waddizzle — Thu, 20 Feb 2025 17:07:38 GMT

Your camera uses older software that is no longer available for current Operating Systems. What’s your OS?

Your camera needs the EOS Utility 2, which was superseded by EOS Utility 3 several years ago. Likewise DPP3 was superseded by DPP 4 at the same time.

The EOSU 2 might still be available for download, but only for older Operating Systems. The same could be true for DPP3. I don’t know if current releases of DPP4 are compatible with EOSU 2.

Be aware that your older camera may not be supported anymore. I would have to look it up. I am afraid that it is not.

Re: Remote shooting in DPP4 brings up EOS Utility error

WaIdoZ — Thu, 20 Feb 2025 17:08:36 GMT

**bleep** that sucks

Re: Remote shooting in DPP4 brings up EOS Utility error

Waddizzle — Thu, 20 Feb 2025 17:13:51 GMT

All is not lost. Have you visited the product support page for the camera? You need to see what is available for the older versions of Windows.

https://www.usa.canon.com/support/p/eos-60d

Re: Remote shooting in DPP4 brings up EOS Utility error

Waddizzle — Thu, 20 Feb 2025 17:17:55 GMT

You might be in luck. This is listed for Windows 10.

Re: Remote shooting in DPP4 brings up EOS Utility error

WaIdoZ — Thu, 20 Feb 2025 18:28:15 GMT

YES!! thank you so much, ill try it out.

Re: Remote shooting in DPP4 brings up EOS Utility error

jrhoffman75 — Thu, 20 Feb 2025 19:05:26 GMT

@WaIdoZ wrote:

I downloaded Digital Photo Professional 4 for my EOS 60D and when i try to click Remote shooting it brings up an EOS Utility error. I couldn't find it anywhere and was not sure what to do. I use Windows 11 OS.

I just ran a test. Using MacBook Air with Parallels Desktop and Windows 11 installed.

Went to the EOS 1D X Mark III support page and selected W8.1 as the OS. Scroll down through multiple pages till you see EOSU 3.1.31.0; download it.

When you run it it will install EOSU3 and EOSU2.

I verified that EOSU2 will execute in W11.

Re: Remote shooting in DPP4 brings up EOS Utility error

Waddizzle — Thu, 20 Feb 2025 19:47:14 GMT

Thanks, John. Do you know if DPP4 can call up EOSU 2?

Re: Remote shooting in DPP4 brings up EOS Utility error

jrhoffman75 — Fri, 21 Feb 2025 00:36:11 GMT

@Waddizzle wrote:

Thanks, John. Do you know if DPP4 can call up EOSU 2?

I have both installed. When I select Remote Shooting in DPP4 it starts EOSU3.

Re: Remote shooting in DPP4 brings up EOS Utility error

jrhoffman75 — Fri, 21 Feb 2025 13:27:34 GMT

Installed DPP3 in W11 and it will open EOSU2.