topic Re: EOS Utility 3 compatibility with macOS in Camera Software

EOS Utility 3 compatibility with macOS v15.3.1

Juris77 — Wed, 19 Feb 2025 13:04:26 GMT

When will eos utility 3 finally start working with macos? What is the solution to send files to a computer online during a photo shoot? eosr5

Re: EOS Utility 3 compatibility with macOS

Danny — Tue, 18 Feb 2025 13:06:31 GMT

Thanks for joining the conversation, Juris77!

So that the Community can help you better, we need to know exactly which version of macOS is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: EOS Utility 3 compatibility with macOS

johnrmoyer — Tue, 18 Feb 2025 19:19:52 GMT

I use EOS utility 3.18.41.0 on a 2019 iMac running Sequoia 15.3.1

I use a USB cable to tether the camera and tell EOS Utility where to save the files.

If Google Drive has access to USB storage media, I have seen Google Drive prevent EOS Utility from running. Solution was to deny access to external storage by Google Drive.

Other programs claiming ownership of the USB port might also keep EOS Utility from running.

Re: EOS Utility 3 compatibility with macOS

Juris77 — Wed, 19 Feb 2025 07:30:46 GMT

macOS Sequoia 15.3.1

is anyone using the old versions?

Re: EOS Utility 3 compatibility with macOS

Juris77 — Wed, 19 Feb 2025 13:03:56 GMT

yes, but the problem is that I don't want to use the cable when taking pictures. on older versions the utility works, files are transferred to jpg. - wifi. but with the latest version, eost utility can't even run on macos, it hangs

ok, but I don't want use the cable (during photoshoot) older macOS or macbook versions works with eosutility, and send jpg files, but lastest version macos sequoia not

Re: EOS Utility 3 compatibility with macOS v15.3.1

hmario93 — Fri, 14 Mar 2025 16:15:45 GMT

Has there been any update on this? I'm running MacOS 15.3.2 on an M2 Max Studio. with EOS version 3.18.5 and it will not connect to the camera. I tried over wifi and via cable, new cables and nothing. Is the Utility going to be updated at some point?

Re: EOS Utility 3 compatibility with macOS v15.3.1

Waddizzle — Fri, 14 Mar 2025 19:22:07 GMT

Apple keeps moving the goalposts every 4 weeks or so. Your MacOS was just released three days ago. Apple has already announced 15.4 to be released very soon.

https://en.m.wikipedia.org/wiki/MacOS_Sequoia

You can see a revision history at the above link. What is the point of creating a version for v15.3 when it will be obsolete in less than a month?

Re: EOS Utility 3 compatibility with macOS v15.3.1

hmario93 — Fri, 14 Mar 2025 20:07:38 GMT

This has been an issue since I've updated to MacOS 15. On the downloads page you can see that the releases are broken up by major releases not the incremental updates, and MacOS 15 is missing. Incremental updates are not pushing any goalposts for an app like this.

Re: EOS Utility 3 compatibility with macOS v15.3.1

Waddizzle — Fri, 14 Mar 2025 22:04:35 GMT

“ This has been an issue since I've updated to MacOS 15. ”

This has been an issue for many years with Apple. It’s not just a Canon issue, either. It happens to all the major manufacturers.