topic Re: Firmware update in Camera Software

Unable to transfer EOS R5 Mark II firmware update to card

Scubachuck — Thu, 12 Dec 2024 13:20:57 GMT

Trying to update R5M2. First time went without issue. Now I’m unable to transfer the .fir file to my card. I’m using the correct operating system, Mac. l know to put it in the root. I’ve tried both cards.
what am I missing? Thanks

Re: Firmware update

jrhoffman75 — Wed, 11 Dec 2024 11:32:11 GMT

@Scubachuck wrote:

Trying to update R5M2. First time went without issue. Now I’m unable to transfer the .fir file to my card. I’m using the correct operating system, Mac. l know to put it in the root. I’ve tried both cards.
what am I missing? Thanks

1. are you connecting the camera by cable or using a card reader?

2. if direct connecting the camera is the computer recognizing it?

Re: Firmware update

Scubachuck — Wed, 11 Dec 2024 11:56:57 GMT

I’m using the CF card to transfer the .fir from the computer download to the camera, but I can’t get the .fir file on the card. They say just drop the file on the card but in my case the file doesn’t load to the card.

Re: Firmware update

jrhoffman75 — Wed, 11 Dec 2024 12:25:42 GMT

@Scubachuck wrote:

I’m using the CF card to transfer the .fir from the computer download to the camera, but I can’t get the .fir file on the card. They say just drop the file on the card but in my case the file doesn’t load to the card.

Are you using a card reader? Does the computer show you the CF card? Copy-paste doesn’t work?

Re: Firmware update

Scubachuck — Wed, 11 Dec 2024 12:34:06 GMT

I’m using a reader. When I drag the .fir to the card on the computer screen the file doesn’t load. The card is formatted

Re: Firmware update

jrhoffman75 — Wed, 11 Dec 2024 12:41:57 GMT

@Scubachuck wrote:

I’m using a reader. When I drag the .fir to the card on the computer screen the file doesn’t load. The card is formatted

Strange, but it’s not a Canon problem. It seems to be a computer related problem.
When you have the CF card connected to the computer do you see the camera folders on the root level of the card?

Re: Firmware update

Scubachuck — Wed, 11 Dec 2024 12:49:05 GMT

Exactly,

I only recall one that is DCIM. I’ve actually tried doing this on two computers.

Re: Firmware update

jrhoffman75 — Wed, 11 Dec 2024 13:28:40 GMT

@Scubachuck wrote:

Exactly,

I only recall one that is DCIM. I’ve actually tried doing this on two computers.

You should see something like this on your Mac

I just downloaded and dragged the .fir file for my camera.

You don't want to drag to the DCIM folder; just drag to the open space.

Re: Firmware update

Stephen — Wed, 11 Dec 2024 13:44:24 GMT

Just so everyone is on the same page - you don't open the .fir file. You move it over to the file onto the card. When you connect the card to your Mac, you should see it mounted (usually on your desktop). You'll also see the firmware update mounted on your desktop (like jrhoffman's screenshot) when you download the firmware update. All you need to do is open the mounted firmware update to see the items, open your mounted card, and then simply drag the .fir file over to the card. That's all. Then, eject the card and put it into your camera.
The mounted firmware also has a folder with PDF files. Those are step-by-step instructions. Feel free to follow along with those!

Re: Firmware update

Scubachuck — Wed, 11 Dec 2024 15:27:25 GMT

John,

Thankyou for your help.
I just drag it to the card, not to any folder. It just bounces back.

Re: Firmware update

Scubachuck — Wed, 11 Dec 2024 15:29:15 GMT

That’s exactly what I do, but the .fir file just bounces off the card icon.

Re: Firmware update

jrhoffman75 — Wed, 11 Dec 2024 18:22:55 GMT

@Scubachuck wrote:

John,

Thankyou for your help.
I just drag it to the card, not to any folder. It just bounces back.

You said CF card. I am assuming CFExpress based on camera model. I am not aware of any locking feature for those cards. If it was an SD card there is a lock.

Edit- Deleted. I misread camera model.

Re: Firmware update

Scubachuck — Wed, 11 Dec 2024 18:11:10 GMT

There is 1 SD card and 1 CF express. But you thought was perfect, I never would have thought of it. No on and off switch. I did write to Angelbird to ask them if they had an idea. I will let you know.
I really appreciate your help. I’m 8o and things don’t come quickly any more

Re: Firmware update

Scubachuck — Wed, 11 Dec 2024 18:15:10 GMT

That’s exactly what I do. The file does not download to the card when I drag and drop.
I just wrote to Angelbird to ask them if they know what’s going on. The cards work when I take a photo so they should be a problem.
‘Thanks for helping.

Re: Firmware update

Scubachuck — Thu, 12 Dec 2024 13:16:49 GMT

John,

I thought that I would tell you the solution. I’m not real bright. I wrote to Angelbird and asked them. My card and reader are Angelbird. On the reader there is a very tiny switch that prevents writing on the card. That was on. I turned it off, everything worked.
‘Thanks for all your effort.
Hsppy Holidays.

Re: Firmware update

jrhoffman75 — Thu, 12 Dec 2024 13:26:29 GMT

Glad it worked out. I never saw that feature on other card readers. It would be easy to miss. Select Solved so others don’t chime in. Happy Holidays to you as well.

Re: Unable to transfer EOS R5 Mark II firmware update to card

Crystalcooksnap — Thu, 24 Jul 2025 03:09:51 GMT

Best to stay sway from it. It ruined mine. I'm so angry about it. It was doing good with AF and not it wont lock on to any moving object.