topic EOS R10: Unable to connect to EOS Utility 3 in Camera Software

EOS R10: Unable to connect to EOS Utility 3

Manechka — Wed, 11 Dec 2024 03:37:56 GMT

I have a canon r10 camera. My camera does not want to connect either via Wi-Fi or via USB cable to the utility 3 application on the Sequoia macbook. The user interface is working, as the camera is easily connected to the canon webcam program. I have already reinstalled the application 10 times, nothing works.

Re: EOS R10: Unable to connect to EOS Utility 3

John_Q — Thu, 12 Dec 2024 23:55:01 GMT

Hello Manechka,

With a Wi-Fi connection established, the camera cannot communicate with the computer even if they are connected with an interface cable. Terminate the Wi-Fi connection if applicable first. By connecting the camera to a smartphone or computer with the interface cable, you can transfer images or import images to the smartphone or computer. In the yellow wrench menu #4, select [Choose USB connection app] and set that to {Photo Import/Remote Control]. Make sure that the webcam software is also closed/disconnected from the camera prior to trying to access it in the EOS Utility software.

Re: EOS R10: Unable to connect to EOS Utility 3

Manechka — Fri, 13 Dec 2024 00:47:25 GMT

I don't need photos, I need a utility program for shooting videos that I can't connect to, not via WiFi, not via USB cable