topic EOS R6 Mark II fails to update with Canon Connect in Camera Software

EOS R6 Mark II fails to update with Canon Connect

jspeight12 — Mon, 25 Nov 2024 12:22:44 GMT

Hi all,

Have had the R6 Mark ii since last year and was able to update through CC prior. Over the last few updates, I continue to get a message ‘failed to update’. Camera connects to CC and everything seems fine.

Am I missing something?

Thanks in advance

Re: EOS R5 Mark II fails to update with Canon Connect

p4pictures — Mon, 25 Nov 2024 12:19:57 GMT

Are you sure this is the EOS R5 Mark II, it only was announced in July 2024?

Regardless of which camera, I would try the very reliable method where you download the firmware from the Canon website - three's even some links in the forum sidebar - and then extract it on a computer and put the file ending in .FIR on the root folder of the camera memory card. Then do the update from the camera itself.

Re: EOS R5 Mark II fails to update with Canon Connect

jspeight12 — Mon, 25 Nov 2024 12:22:06 GMT

Sorry, you are correct. It is the R6 mark ii.

Re: EOS R6 Mark II fails to update with Canon Connect

Waddizzle — Mon, 25 Nov 2024 13:25:53 GMT

It’s possible that there are some things in the update that make the wireless update impossible. A memory card is the safest and fastest option. Make sure there’s only one card in the camera when you do.