topic Re: Trouble Tethering with the EOS R6 Mark II in Camera Software

Trouble Tethering with the EOS R6 Mark II

sherryshoots — Tue, 26 Sep 2023 13:30:15 GMT

Has anyone had trouble tethering the Canon R6 Mark II? I can tether with "Lightroom" but its inconsistent and "Capture One" doesn't even recognize the camera. Any recommendations or help would greatly be appreciated.

Thanks.

Re: Trouble Tethering with the EOS R6 Mark II

shadowsports — Tue, 26 Sep 2023 13:30:54 GMT

Greetings,

I cannot confirm support in Lr or C1, but the EOS Utility should work.

Canon Support for EOS R6 Mark II | Canon U.S.A., Inc.

In adobe, the R62 does not appear to be listed.

A list of cameras that can be tethered to Lightroom Classic (adobe.com)

C1 states support in 23 (16.0.1)

Re: Trouble Tethering with the EOS R6 Mark II

enizmon — Wed, 10 Jan 2024 08:16:37 GMT

I don't know what Canon is waiting for to solve this problem. Many users and a long time angry about this issue.

Re: Trouble Tethering with the EOS R6 Mark II

enizmon — Wed, 10 Jan 2024 08:19:48 GMT

I have contacted support several times and the only solution is that the R6 Mark II is not supported in Lightroom. AND?

Re: Trouble Tethering with the EOS R6 Mark II

jrhoffman75 — Wed, 10 Jan 2024 14:54:29 GMT

@enizmon wrote:
I have contacted support several times and the only solution is that the R6 Mark II is not supported in Lightroom. AND?

And until Adobe updates Lightroom it won't be able to be tethered. Not a Canon issue.

Re: Trouble Tethering with the EOS R6 Mark II

enizmon — Wed, 10 Jan 2024 15:51:08 GMT

Yes, I know, those who don't do their job are the people at Adobe

Re: Trouble Tethering with the EOS R6 Mark II

casscollett — Fri, 02 Feb 2024 06:59:49 GMT

Could not agree more. I have been with Canon for 12 years and now am on the verge of moving to Nikon or Sony. It's really affecting my job and my clients are at their wits end too.

Re: Trouble Tethering with the EOS R6 Mark II

jernihart — Sun, 24 Mar 2024 21:28:05 GMT

If you take the SD cards out of camera you can get the camera to communicate with capture one. The problem I am still having is that even though you see and can work the camera, no image files will transfer to anywhere on the laptop.

Re: Trouble Tethering with the EOS R6 Mark II

Waddizzle — Sun, 24 Mar 2024 22:33:23 GMT

What type of USB port is being used on the computer? I’ve never tried to tether mine. I’ve found it easier to use Bluetooth and an iPad.

Re: Trouble Tethering with the EOS R6 Mark II

jernihart — Tue, 26 Mar 2024 18:34:50 GMT

usba on computer, usbc on camera

Re: Trouble Tethering with the EOS R6 Mark II

sherryshoots — Sun, 31 Mar 2024 02:48:39 GMT

I will try this solution. Thanks.

Re: Trouble Tethering with the EOS R6 Mark II

enizmon — Sun, 31 Mar 2024 05:30:24 GMT

Solution? Where is it?

Re: Trouble Tethering with the EOS R6 Mark II

jernihart — Thu, 05 Sep 2024 19:00:39 GMT

I ended up sending camera into canon and they replaced the motherboard. it then worked just fine for a while. Just this past week I went to teather and could not get images to come to the computer again. I can see and operate the camera with Eos Utility 3 and capture one on both a mac and windows computer. I can live view with each method so I know the connection is there. I can use the cable and transfer files directly from the camera to laptop, but if I am trying to teather shoot, images do not come to laptop. I have now created another ticket and have to send body back in.

Re: Trouble Tethering with the EOS R6 Mark II

Nemo — Fri, 22 Nov 2024 22:46:32 GMT

Did you ever solve the issue? I encountered a similar issue with my R5 and Capture One and my Dell XPS 15 2-in-1 after I updated to Windows 11. By the time I used C1, I was past the rollback period. The only software I could use was EOS Utilities, which was OK, but I needed other options for tethering at times. Eventually, after battling this for nine months, I bit the bullet and bought a new computer. Problem solved. That said, I haven tried tethering my R6 II. I’ve just finished a week-long shoot in the studio using my R5 and C1. Had I seen this before, I probably would have experimented the end of one of the days. My other issue may be I’m using the last version of C1 for which they issued a perpetual license. I won’t do a subscription for C1.
I haven’t tried tethering with Lightroom. I’ve always found it a bit clunky compared to several other programs I own. For programs like C1, I do a new session each day, otherwise it bogs down with all my shots. (I shoot around 400-600GB on a week-long shoot.) Lightroom would be even worse because of the database overhead. I can suggest a couple of other tether programs that might work and are not as costly. One is Smart Shooter 5, which you can buy through Tether Tools.

Re: Trouble Tethering with the EOS R6 Mark II

Waddizzle — Sat, 23 Nov 2024 13:55:58 GMT

You must tell the app where to save your files.

Re: Trouble Tethering with the EOS R6 Mark II

Waddizzle — Sat, 23 Nov 2024 13:58:04 GMT

Canon apps are not supported on upgraded operating systems.

Re: Trouble Tethering with the EOS R6 Mark II

jrhoffman75 — Sat, 23 Nov 2024 14:07:18 GMT

@Waddizzle wrote:

Canon apps are not supported on upgraded operating systems.

Hi. What is the definition of an upgraded operating system? My PC came with W7 and now runs W10. My MacBook installs a new macOS every year. Neither one has a problem with running the Canon apps.