topic EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button in Camera Software

EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

cmiu147 — Tue, 19 Nov 2024 15:36:39 GMT

Hi,

I just bought a new R8 and I'm trying to connect it to my Mac using EOS utility 3.18.41.

The problem I have is that I don't see the button 'pairing over Wi-Fi/LAN' on the app.

I tried on a windows computer with EOS utility 3.18.40 and it works great.

I guess is a bug in the app or I need to make some changes on macOS settings. Can someone help me?

Thank you!

EOS Utility on macOS sequoia 15.1

Re: EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

jrhoffman75 — Tue, 19 Nov 2024 16:55:21 GMT

Are you selecting the app icon that just says EU?

Re: EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

cmiu147 — Tue, 19 Nov 2024 17:13:22 GMT

Yes exactly.

Re: EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

jrhoffman75 — Tue, 19 Nov 2024 17:31:54 GMT

Your screenshot shows the EU3 app, not the EU app.

Re: EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

cmiu147 — Tue, 19 Nov 2024 17:34:09 GMT

But which one?

Re: EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

jrhoffman75 — Tue, 19 Nov 2024 17:35:26 GMT

Look at my screen shot. Open the EOS Utility folder and select the icon that says EU.

Re: EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

cmiu147 — Tue, 19 Nov 2024 17:43:42 GMT

well.... according to cannon Europe and cannon US, they provide for this model only 'EOS Utility 3'.

Can you help me with a link from where I can download something else?

LE: I think either is a problem with my macOS settings or is a bug in the app since the windows version of eos utility 3 is working.

Re: EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

jrhoffman75 — Tue, 19 Nov 2024 18:13:18 GMT

I can't offer anything else. I have the EU app in the folder I showed. EU3 is in a separate folder called EU3.

You could try calling Canon support.

Re: EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

cmiu147 — Wed, 20 Nov 2024 15:52:31 GMT

Finally found it...
Go to finder > Applications > Canon Utilities folder > Eos Utility
From there you open EOS Utility. ( not the eu3 as jrhoffman75 said ). After connecting, the system will open automatically the EOS utility 3 app.

Case solved.
Maybe the canon developers will try to make this process easier in the future... Like putting the right icon/app shortcut on launchpad.

Re: EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

jrhoffman75 — Wed, 20 Nov 2024 15:57:01 GMT

Glad you finally got it right. I repeatedly told you not to be opening the EOSU3 folder and app; when you finally followed that direction everything worked.

Re: EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

cmiu147 — Wed, 20 Nov 2024 16:00:05 GMT

Well... I was using the app that is under canon utilities from the launchpad . Never thought that could be another another app somewhere else.

Re: EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

ABSURDLOGIC — Thu, 02 Apr 2026 19:57:35 GMT

I Cant believe this is till an issue 5 years later!!