topic Re: R3 USB-C with Camera Connect app in Camera Software

R3 USB-C with Camera Connect app

Markmorinii — Sat, 09 Nov 2024 14:27:34 GMT

I noticed that the USBC connection option isn’t showing when registering the R3 with the Canon Camera Connect app on iPhone…. Is this an app error?

Re: R3 USB-C with Camera Connect app

Waddizzle — Sat, 09 Nov 2024 14:34:59 GMT

The Canon Connect App only runs on smart devices with wireless connectivity. It is by design.

Re: R3 USB-C with Camera Connect app

Markmorinii — Sat, 09 Nov 2024 15:07:50 GMT

thanks for the reply, but i see that every other R series camera with a multi-function shoe gives a USB connection option in the app, which is why I think this was an oversight by Canon, and not a capability issue

Re: R3 USB-C with Camera Connect app

Waddizzle — Sat, 09 Nov 2024 15:30:51 GMT

I don’t see any USB option on either my phone or tablet with my R6ii.

Re: R3 USB-C with Camera Connect app

Markmorinii — Sat, 09 Nov 2024 15:40:24 GMT

this is what I see with my iPhone 16 pro

I am able to connect via usbc and import photos to the photo library, but I’d like a hardline connection for auto-transfer and live view shooting video purposes. im able to get live view via usbc with 3rd party apps, but missing touch to focus while recording video. The canon app can do this via WiFi connection, but it’s really unreliable and actually worked better with the iPhone 15

Re: R3 USB-C with Camera Connect app

Markmorinii — Sun, 17 Nov 2024 08:55:58 GMT

“Phone” or “tablet” …. ???

here’s the section of the manual for your r6 mark ii that explains.
https://cam.start.canon/ky/C012/manual/html/UG-10_Reference_0030.html

please withhold further replies to topics you’re unfamiliar with.

Re: R3 USB-C with Camera Connect app

p4pictures — Sun, 17 Nov 2024 09:05:04 GMT

Do you have the camera connected with a USB cable between the camera and the iPhone? If so did you change the setting in the camera to choose the USB connection app? If you want to use Camera Connect on the phone and use a USB connection you need to select the second option, Canon app(s) for iPhone. Also please make sure to use a USB cabe that supports data transfer, not just charging.

Here's the section in the manual for the EOS R3.

https://cam.start.canon/en/C010/manual/html/UG-07_Set-up_0290.html

Re: R3 USB-C with Camera Connect app

Markmorinii — Sun, 17 Nov 2024 19:50:45 GMT

the app does not give a USB option for R3, R6, and R5 regardless of what the usbc setting is in camera...

That's the whole point of my post.

Re: R3 USB-C with Camera Connect app

Waddizzle — Sun, 17 Nov 2024 20:18:41 GMT

Your link is bad. Good luck.

Re: R3 USB-C with Camera Connect app

p4pictures — Sun, 17 Nov 2024 20:37:06 GMT

The setup is not needed, and the USB connection is not shown until it is connected. Make the setting change in the camera as above, then connect the camera to the phone and start camera connect app. You will see that the tiles are all active and you can download images or remote control the camera.

I had a thought... can you establish a connection to the camera using Bluetooth, and maybe even setup the WiFi connection. Once this is done the camera is shown as one of your registered cameras. Then you should be able to use the USB connection after that first initial wireless setup.

Here's my iPhone, with an EOS R6 Mk2 that has the same menu setting as your EOS R3. I have previously used the camera connect app with my camera over WiFi.

In the first screen the camera is switched on but the cable is not connected, the bluetooth is active on the camera and it's paired with my phone, you can also see location is active, but not WiFi.

Now I plugged in the USB cable and the display changes to show that the USB connection is connected.

I then selected Images on camera to preview the shots on the card and very quickly did the images show up. Much faster than is possible with WiFi.

Re: R3 USB-C with Camera Connect app

Stephen — Sun, 17 Nov 2024 20:28:10 GMT

You have to initiate the transfer in the camera, then go to your phone. Your manual talks about it HERE.

You have the option to import your images to the Photos app directly, OR you can use the Camera Connect app:

If you need help setting this up, support is available Monday through Friday from 9 a.m. to 6 p.m. (ET) at 800-OK-CANON (800-652-2666).

Re: R3 USB-C with Camera Connect app

Markmorinii — Sun, 17 Nov 2024 21:52:04 GMT

This thread is about the R3… your screenshots for r6 ii are irrelevant.

the screenshots i showed are on the initial setup screen… the usb options don’t magically appear, they just aren’t an option for r3, r5, and r6 on the current iPhone version. It doesn’t matter if it’s plugged in or not, the app doesn’t allow usb connections from those cameras, as I said in my original post.

if you don’t have r3, why are you replying?

Re: R3 USB-C with Camera Connect app

Markmorinii — Sun, 17 Nov 2024 21:56:05 GMT

The point here is for usb connection to camera connect for a stable tethered live view.

usb connection is not an option for r3 via camera connect on iPhone even though there are other 3rd party apps that can achieve usb tethered live view.

the question is… why does the r50, with usb 2.0 have the option of usb connection to camera connect, and r3,6,5 with usb 3 do not?