topic Re: R5 firmware Update downloading as a .DMG file in Camera Software

R5 firmware Update downloading as a .DMG file

margy4359 — Mon, 11 Nov 2024 17:01:43 GMT

Hi!

I am trying to update my firmware on my R5 and I am seeing where I should be getting a .FIR file, and mine keeps downloading as a .DMG file. I don't get any ZIP file or anything like the videos I am seeing when searching how to install or update firmware, any ideas?

Re: R5 firmware Update downloading as a .DMG file

kvbarkley — Mon, 11 Nov 2024 17:03:25 GMT

Are you on a Mac or PC?

Re: R5 firmware Update downloading as a .DMG file

Peter — Mon, 11 Nov 2024 17:06:45 GMT

.DMG is for OS X. Download the zip file here https://www.usa.canon.com/support/p/eos-r5-c#idreference%3dsoftware-drivers

Or easier, just run your Canon Connect app and it will download the firmware for you.

Re: R5 firmware Update downloading as a .DMG file

kvbarkley — Mon, 11 Nov 2024 17:06:59 GMT

How do you know they aren't on a Mac?

Re: R5 firmware Update downloading as a .DMG file

Peter — Mon, 11 Nov 2024 17:11:00 GMT

Well, the app will solve it anyway if that is installed.

Re: R5 firmware Update downloading as a .DMG file

margy4359 — Mon, 11 Nov 2024 17:37:54 GMT

Mac

Re: R5 firmware Update downloading as a .DMG file

margy4359 — Mon, 11 Nov 2024 17:50:25 GMT

stupid question, I got the canon connect to download the firmware, how do I get it on my camera??

Re: R5 firmware Update downloading as a .DMG file

margy4359 — Mon, 11 Nov 2024 17:58:43 GMT

I got it! Forgot about wifi connect! Thank YOU!