topic EOS Utility no longer starts, shows "err11" in Camera Software

EOS Utility no longer starts, shows "err11"

Kuiho — Fri, 08 Nov 2024 13:58:17 GMT

I am trying to connect my EOS R6 to my MacBook Air, but EOS Utility no longer starts. It used to work fine. The reply I get is "connection target not found, err11." What should I do?

Re: EOS Utility no longer starts, shows "err11"

Danny — Fri, 08 Nov 2024 13:59:07 GMT

Thanks for joining the conversation, Kuiho!

So that the Community can help you better, we need to know exactly which version of macOS is running on your MacBook Air and whether you've recently updated it. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: EOS Utility no longer starts, shows "err11"

Kuiho — Fri, 08 Nov 2024 15:41:11 GMT

Its macOS Sequioa 15.1. I updated it a minute ago, but it didn't help. The camera says pairing (connection) is in progress, but I'm unable to start EOS Utility.

Re: EOS Utility no longer starts, shows "err11"

Kuiho — Sat, 09 Nov 2024 10:46:27 GMT

I found the solution:

https://community.usa.canon.com/t5/Camera-Software/EOS-Utility-availability-for-macOS-Sequoia/td-p/507389