topic Re: image.canon - Cannot find tab in camera menu in Camera Software

image.canon - Cannot find tab in camera menu

RidingEgypt — Mon, 04 Nov 2024 20:06:25 GMT

Hello everyone,

I cannot find the tab [Upload to image.canon] in my camera's menu to connect to the app.

Any clue ?

Thank you

Re: image.canon - Cannot find tab in camera menu

jrhoffman75 — Tue, 05 Nov 2024 01:00:40 GMT

I believe the tab is in the app, not the camera.
https://image.canon/st/en/index.html?region=1

@RidingEgypt wrote:

Hello everyone,

I cannot find the tab [Upload to image.canon] in my camera's menu to connect to the app.

Any clue ?

Thank you

Re: image.canon - Cannot find tab in camera menu

p4pictures — Wed, 06 Nov 2024 10:05:13 GMT

It is not possible for all EOS cameras to upload directly to image.canon. Which camera model do you have?

Re: image.canon - Cannot find tab in camera menu

RidingEgypt — Wed, 06 Nov 2024 15:36:30 GMT

Hi,

EOS 2000D

Re: image.canon - Cannot find tab in camera menu

p4pictures — Wed, 06 Nov 2024 16:12:47 GMT

This is the information for the steps to connect the EOS 2000D to image.canon, note there are steps that need to be done using EOS Utility to send the settings to the camera.

https://image.canon/st/en/get-connected.html?model=32E1

Re: image.canon - Cannot find tab in camera menu

RidingEgypt — Wed, 06 Nov 2024 19:20:17 GMT

Thank you

Re: image.canon - Cannot find tab in camera menu

shadowsports — Wed, 06 Nov 2024 23:07:03 GMT

Please ensure you are using FW v 1.2.0 or later.

Changes in version 1.2.0:
1. Adds enhanced security for transferring captured images to image.canon.
After July 2023, please update to this firmware version so that you will be able to send images to image.canon.
If you do not update to this version, an error message will appear when sending images and the image will not be sent.

Changes in version 1.1.0:
1. Enables NFC connection with smartphones running Android 10 operating system.
*For Android running v6.0 or later, use Camera Connect v2.7.10 or later.
*For Android running v5.0 or older, use a connection method other than NFC.

Changes in version 1.0.1:
1. Corrects a PTP communications vulnerability.
2. Corrects a vulnerability related to firmware update.

Firmware is here if you need it:

https://www.canon-europe.com/support/consumer/products/cameras/eos/eos-2000d.html?type=firmware&detailId=tcm:13-2351521&productTcmUri=tcm:13-1655176