topic Re: DPP crashed in Camera Software

DPP crashed, no error message

YossiDror — Tue, 08 Oct 2024 13:15:05 GMT

Digital Photo Professional - the s/w was functioning perfectly till last week . Since last week, the s/w crashed immediately after loading with no error code or any message .

Computer info :

processor : 12th Gen Intel(R) Core(TM) i7-12700 2.10 GHz

RAM : 16GB

OS : Win 10 pro, Version 22H2

OD build : 19045.4894

Any idea ???

Tks, Yossi .

Re: DPP crashed

jrhoffman75 — Sun, 06 Oct 2024 10:46:26 GMT

@YossiDror wrote:

Digital Photo Professional - the s/w was functioning perfectly till last week . Since last week, the s/w crashed immediately after loading with no error code or any message .

Computer info :

processor : 12th Gen Intel(R) Core(TM) i7-12700 2.10 GHz

RAM : 16GB

OS : Win 10 pro, Version 22H2

OD build : 19045.4894

Any idea ???

Tks, Yossi .

I don't have an explanation, but I recommend that you uninstall the software and then use the free version of CCleaner to perform a registry clean. That has worked for me when DPP has acted up.

Re: DPP crashed

YossiDror — Sun, 06 Oct 2024 11:00:38 GMT

Thanks . I will try the CCleaner .

Re: DPP crashed

wq9nsc — Sun, 06 Oct 2024 13:27:07 GMT

Definitely follow John's suggestion and also move or delete any files in whatever you have set as the default image directory. If you don't set a fixed default directory, it would use whatever image folder last used so move the files out of it.

Many years ago, DPP was instantly crashing and it quit after I cleared out the image directory. I suspect it created a corrupted file when it was saving images the previous time it was used.

Rodger

Re: DPP crashed

YossiDror — Mon, 07 Oct 2024 14:27:14 GMT

Thanks . Looks like the base reason for the crashes was a corrupt RAW file stored at the same working folder I used .Removing that file solve the problem .

Thank you all .

Yossi .