https://community.usa.canon.com/t5/Camera-Software/EOS-utilities-3-comunication-error-with-mac-Sonoma/m-p/500452#M20975 <P>Hey guys,</P><P>I have a 7D Mark II and have been using it via EOS Utilities 3 for over two years for remote shooting. For the past couple of weeks, I haven't connected and have gotten the error "Communication with the camera via USB cannot be established."<BR />I've tried many different cables and Wi-Fi cards, adjusting multiple settings in both cameras and my MacBook, YouTube and forum advice. I also tried updating firmware with zero results.<BR /><BR />Will there be Canon utilities update for Sonoma? Is that the issue? It looks like Monterey update was released only not even 2 months ago (<SPAN>31 July 2024)</SPAN><BR /><BR />Does anybody know how to resolve this? I shoot ultra macro, so I fully depend on remote set-up and shooting.<BR /><BR />Best wishes<BR /><BR />Evilinka</P> Sat, 14 Sep 2024 16:30:09 GMT Evilinka 2024-09-14T16:30:09Z https://community.usa.canon.com/t5/Camera-Software/EOS-utilities-3-comunication-error-with-mac-Sonoma/m-p/500452#M20975 <P>Hey guys,</P><P>I have a 7D Mark II and have been using it via EOS Utilities 3 for over two years for remote shooting. For the past couple of weeks, I haven't connected and have gotten the error "Communication with the camera via USB cannot be established."<BR />I've tried many different cables and Wi-Fi cards, adjusting multiple settings in both cameras and my MacBook, YouTube and forum advice. I also tried updating firmware with zero results.<BR /><BR />Will there be Canon utilities update for Sonoma? Is that the issue? It looks like Monterey update was released only not even 2 months ago (<SPAN>31 July 2024)</SPAN><BR /><BR />Does anybody know how to resolve this? I shoot ultra macro, so I fully depend on remote set-up and shooting.<BR /><BR />Best wishes<BR /><BR />Evilinka</P> Sat, 14 Sep 2024 16:30:09 GMT https://community.usa.canon.com/t5/Camera-Software/EOS-utilities-3-comunication-error-with-mac-Sonoma/m-p/500452#M20975 Evilinka 2024-09-14T16:30:09Z https://community.usa.canon.com/t5/Camera-Software/EOS-utilities-3-comunication-error-with-mac-Sonoma/m-p/500456#M20976 <BLOCKQUOTE><HR /><a href="https://community.usa.canon.com/t5/user/viewprofilepage/user-id/245165">@Evilinka</a>&nbsp;wrote:<BR /> <P>Hey guys,</P> <P>I have a 7D Mark II and have been using it via EOS Utilities 3 for over two years for remote shooting. For the past couple of weeks, I haven't connected and have gotten the error "Communication with the camera via USB cannot be established."<BR />I've tried many different cables and Wi-Fi cards, adjusting multiple settings in both cameras and my MacBook, YouTube and forum advice. I also tried updating firmware with zero results.<BR /><BR />Will there be Canon utilities update for Sonoma? Is that the issue? It looks like Monterey update was released only not even 2 months ago (<SPAN>31 July 2024)</SPAN><BR /><BR />Does anybody know how to resolve this? I shoot ultra macro, so I fully depend on remote set-up and shooting.<BR /><BR />Best wishes<BR /><BR />Evilinka</P> <HR /></BLOCKQUOTE> <P>EOSU 3.18.5 is update for macOS 14 (Sonoma).</P> <P>macOS 14 has a number of security permissions, including authorizing connection of devices vis USB. Go to System Settings-&gt;Privacy &amp; Security. Scroll all the way down and look at the settings for "Allow accessories to connect".</P> <P>EOSU will also fail to connect if any other application is trying to connect to the camera, like Dropbox and others.</P> <P>&nbsp;</P> <P>&nbsp;</P> Sat, 14 Sep 2024 16:40:34 GMT https://community.usa.canon.com/t5/Camera-Software/EOS-utilities-3-comunication-error-with-mac-Sonoma/m-p/500456#M20976 jrhoffman75 2024-09-14T16:40:34Z