https://community.usa.canon.com/t5/Camera-Software/EOS-utility-no-longer-recognized-my-EOS-R-camera-after-I/m-p/350930#M20850 <P>I am running Windows 10 and I upgraded to an 8/16 core I7 with a new mother board.&nbsp; The EOS utility still works properly for my other Canon cameras (60d, 5DMIV, 6DMII) as it did before the upgrade, but it no longer launches the EOS Utility when I attach my EOS R using a USB cable.</P><P>If I manually launch the EOS utitily, the download and attach buttons are grayed out and I can only access the preferences.&nbsp; Windows sees the camera and it is listed as an EOS R.&nbsp; I have upgraded the EOS utility and even removed the Utility and reinstalled it with no luck.</P><P>I have also tried the camera on the various types of USB ports (2.0, 3.1, 3.2 and C) with no success.</P><P>Any thoughs would be appreciated.</P> Wed, 08 Sep 2021 19:28:08 GMT DaveHoch 2021-09-08T19:28:08Z https://community.usa.canon.com/t5/Camera-Software/EOS-utility-no-longer-recognized-my-EOS-R-camera-after-I/m-p/350930#M20850 <P>I am running Windows 10 and I upgraded to an 8/16 core I7 with a new mother board.&nbsp; The EOS utility still works properly for my other Canon cameras (60d, 5DMIV, 6DMII) as it did before the upgrade, but it no longer launches the EOS Utility when I attach my EOS R using a USB cable.</P><P>If I manually launch the EOS utitily, the download and attach buttons are grayed out and I can only access the preferences.&nbsp; Windows sees the camera and it is listed as an EOS R.&nbsp; I have upgraded the EOS utility and even removed the Utility and reinstalled it with no luck.</P><P>I have also tried the camera on the various types of USB ports (2.0, 3.1, 3.2 and C) with no success.</P><P>Any thoughs would be appreciated.</P> Wed, 08 Sep 2021 19:28:08 GMT https://community.usa.canon.com/t5/Camera-Software/EOS-utility-no-longer-recognized-my-EOS-R-camera-after-I/m-p/350930#M20850 DaveHoch 2021-09-08T19:28:08Z