topic Re: Elph190 IS not connecting to my app anymore in Camera Software

Elph190 IS not connecting to my app anymore

JackDefalco — Wed, 28 Aug 2024 02:57:35 GMT

So I have had this camera for a while now and have had no issues connecting it to the app in the past. However, i can no longer connect to the app no matter what I do. I've rebooted the camera, rebooted my phone, redownloaded the app, deleted my past connection and tried adding a new one but nothing worked. any ideas?

Re: Elph190 IS not connecting to my app anymore

Danny — Wed, 28 Aug 2024 12:28:44 GMT

Thanks for joining the conversation, JackDefalco!

So that the Community can help you better, we need to know exactly which operating system is running on your mobile device (i.e. Android or iOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Elph190 IS not connecting to my app anymore

JackDefalco — Thu, 29 Aug 2024 19:02:15 GMT

My iphone uses IOS 17.6.1