topic Re: Canon Connect Issues in Camera Software

Canon Camera Connect app dropped connection, can't reconnect

Kdgrandstaff — Tue, 30 Jul 2024 14:45:42 GMT

Hello! For some reason canon connect app disconnected my camera from the app and it’s now saying to register it. When I go through the steps it stops at the page where it shows the WiFi (which is correct) and won’t go any further. The only option is to hit the x or go back.

Re: Canon Connect

Kdgrandstaff — Sat, 27 Jul 2024 14:22:13 GMT

Re: Canon Connect Issues

shadowsports — Sat, 27 Jul 2024 14:26:32 GMT

Greetings,

In the CC Application, use the hamburger menu (top right) select Manage Registered Cameras and delete any saved profile for your camera (if present).

Now on your camera's communication menu (you didn't say which body you owned), reset your camera's network setting (just network). Now perform a re-pairing operation.

Re: Canon Connect Issues

Kdgrandstaff — Sat, 27 Jul 2024 14:33:46 GMT

It says to register my camera. No manage camera option. I have a rebel t7 camera

Re: Canon Connect Issues

shadowsports — Sat, 27 Jul 2024 15:01:35 GMT

Greetings,

(If present). If there are no saved profiles, proceed with repairing after you have reset the network settings on the camera. See page 115

eos-rebelt7-1500d-wfim-en.pdf (c-wss.com)

Re: Canon Connect Issues

Kdgrandstaff — Sat, 27 Jul 2024 15:02:39 GMT

Got it to work. Thanks ALOT

Re: Canon Connect Issues

zakslm — Sat, 27 Jul 2024 16:17:09 GMT

Kdgrandstaff,

I had the same or similar problem yesterday trying to connect my camera to using the IOS CameraConnect app. I think the app or my IOS may have been updated and had a similar problem in the past.

Here are the steps (to the best of my recollection):

Clear all WiFi settings. Steps: Navigate to the WiFi Menu, Enable W-Fi NFC, press "Disp" to get to General sett. and press “Clear Wi-Fi Settings”. That deleted “SET1” that contains the connection information including the password that the connects the camera to the phone.
Then mate the camera with the phone again per the instruction in the manual thereby creating a new SET1. That made CameraConnect work again.

Good luck!

Re: Canon Connect Issues

shadowsports — Sat, 27 Jul 2024 18:24:07 GMT

@kdgrandstaff,

Good work. 😃