https://community.usa.canon.com/t5/Camera-Software/My-EOS-RP-with-Stop-Motion-Animation-Firmware-doesn-t-have-live/m-p/488855#M20463 <P>I bought an EOS RP with stopmotion fw (which live in 1920 x 1080 in Stopmotion software) 5 months ago and haven't had time to test it until now. I connected to Dragonframe (Latest version 2024) and it show the live HD is still 960 x 640 and the zoom in focus is working weird when it doesn't focus in the center of the frame when I zoom in (please watch the video). What should I do now? How can I contact Canon support to check if it an error or something. My English isn't good, sorry if something is not clear.<BR />p/s: I already tried test on the old version of Dragonframe (version 4) and nothing change. I don't have this problem with other camera<BR /><div class="video-embed-center video-embed"><iframe class="embedly-embed" src="https://cdn.embedly.com/widgets/media.html?url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DnwddL_jhOdc&amp;type=text%2Fhtml&amp;schema=google&amp;display_name=YouTube&amp;src=https%3A%2F%2Fwww.youtube.com%2Fembed%2FnwddL_jhOdc" width="600" height="337" scrolling="no" title="YouTube embed" frameborder="0" allow="autoplay; fullscreen; encrypted-media; picture-in-picture;" allowfullscreen="true"></iframe></div></P> Sat, 20 Jul 2024 12:17:21 GMT kidlove9395 2024-07-20T12:17:21Z https://community.usa.canon.com/t5/Camera-Software/My-EOS-RP-with-Stop-Motion-Animation-Firmware-doesn-t-have-live/m-p/488855#M20463 <P>I bought an EOS RP with stopmotion fw (which live in 1920 x 1080 in Stopmotion software) 5 months ago and haven't had time to test it until now. I connected to Dragonframe (Latest version 2024) and it show the live HD is still 960 x 640 and the zoom in focus is working weird when it doesn't focus in the center of the frame when I zoom in (please watch the video). What should I do now? How can I contact Canon support to check if it an error or something. My English isn't good, sorry if something is not clear.<BR />p/s: I already tried test on the old version of Dragonframe (version 4) and nothing change. I don't have this problem with other camera<BR /><div class="video-embed-center video-embed"><iframe class="embedly-embed" src="https://cdn.embedly.com/widgets/media.html?url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DnwddL_jhOdc&amp;type=text%2Fhtml&amp;schema=google&amp;display_name=YouTube&amp;src=https%3A%2F%2Fwww.youtube.com%2Fembed%2FnwddL_jhOdc" width="600" height="337" scrolling="no" title="YouTube embed" frameborder="0" allow="autoplay; fullscreen; encrypted-media; picture-in-picture;" allowfullscreen="true"></iframe></div></P> Sat, 20 Jul 2024 12:17:21 GMT https://community.usa.canon.com/t5/Camera-Software/My-EOS-RP-with-Stop-Motion-Animation-Firmware-doesn-t-have-live/m-p/488855#M20463 kidlove9395 2024-07-20T12:17:21Z