topic Cannot Download Images from EOS Rebel T7i to iPad Pro using Canon Connect in Camera Software

Cannot Download Images from EOS Rebel T7i to iPad Pro using Canon Connect

lizthehag — Fri, 14 Jun 2024 18:25:30 GMT

I had no trouble downloading images from my EOS T7i to my ipad pro two days ago. Now I get a yellow exclamation point saying image cannot be downloaded to this smart phone. The Cannon Connect app does have an update, but everytime I update an app it doesn't work very well and I am nervous about doing that. Any other suggestions other than the delete the app and reinstall or update?

Thanks

Re: Cannot Download Images from Camera to IPad Pro using Cannon Conncect

rs-eos — Sat, 21 Mar 2020 18:41:28 GMT

I would try updating the app, then if the new update continues to fail, delete and re-install.

Another workaround is to purchase either the USB camera connection cable, or the SD-card reader cable. If going this route, be sure to get the version for your iPad's connector (lightning vs USB-C). I use these myself to import photos directly into Apple's Photos app.