topic Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma? in Camera Software

Has Canon Abandoned software support for DSLR's under macOS Sonoma?

Miamic70 — Sun, 09 Jun 2024 15:56:20 GMT

Has Canon Abandoned software support for DSLR's under macOS Sonoma?

Company with nearly 40 Billion dollar market cap constantly FAILS at software.

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

Waddizzle — Sun, 09 Jun 2024 17:22:07 GMT

Negative.

What exact issues are you experiencing? Apple has a long history of updating their OS that break third party applications, especially third party camera applications. Nikon and Sony have similar issues with the Apple platforms.

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

cbracerx — Sun, 09 Jun 2024 23:12:44 GMT

EOS Utility 3.18 does not work to connect to camera on MacBook Pro M3 Max running Sonoma 14.5 with R7 or M6 Mark II 😞

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

cbracerx — Mon, 10 Jun 2024 13:55:54 GMT

I found that if the SD Card is not in the camera, the EOS Utility will connect to the M6 Mark II or R7 with latest firmware. Functions such as setting the time and owner copywrite work. But as soon as a card is inserted, the entire camera connection is dropped. I've given the EOS utility Full Disk Access in Privacy and Security - does not help.

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

Tronhard — Mon, 10 Jun 2024 08:13:37 GMT

With oversight of the relative frequency of issues with software support, not only for Canon, but Nikon as well, the overwhelming majority of them are associated with Apple software. Microsoft seems to have a much better relationship with their client hardware providers. I have seen this with cameras, some printers (and not so much Canon as another brand), and scanners again of non-Canon brand predominantly.
With respect, I am going to strongly suggest that you consider the onus for the issues you experience are part of a pattern that lies with Apple, and not with Canon or the other 3rd-party OEMs.

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

jrhoffman75 — Mon, 10 Jun 2024 13:17:58 GMT

@cbracerx wrote:

I found that if the SD Card is not in the camera, the EOS Utility will connect to the M6 Mark II. Functions such as setting the time and owner copywrite work. But as soon as a card is inserted, the entire camera connection is dropped. I've given the EOS utility Full Disk Access in Privacy and Security - does not help.

I have no problem with my 1D X Mark III. Do you perhaps have Wi-Fi turned on on the cameras?

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

kvbarkley — Mon, 10 Jun 2024 13:45:19 GMT

It is two-fold, Apple does seem to keep changing requirements, but I am pretty sure that the software development effort is generally a 80/20 split microsoft/Apple.

There do seem to be a lot more issues with Win 11.

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

cbracerx — Mon, 10 Jun 2024 13:45:40 GMT

I've tried with WiFi on and off. No difference. The only factor that prevents connection is having the SD card in the camera.

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

jrhoffman75 — Mon, 10 Jun 2024 13:57:32 GMT

Interesting. When I connect my 1D X both cards are installed. I also tried my M200 - works with card installed.

I run EOSU3 directly, I don't rely on the EOSU startup app.

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

cbracerx — Mon, 10 Jun 2024 13:49:07 GMT

I'm a software developer. Keeping up with the device OS for a given application is just part of the job with a commercial software product. Doesn't matter if it is Windows, Linux, iOS or MacOS - you need to keep your software running on the expected platforms. Apple and Microsoft release the OS updates in advance for developers, so there is plenty of time to get your application prepared for the public OS updates.

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

Miamic70 — Mon, 10 Jun 2024 13:51:37 GMT

100%

Unfortunately, not everyone feels the same way and apparently it’s easier to deflect blame, responsibility and spread FUD.

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

Miamic70 — Mon, 10 Jun 2024 13:52:50 GMT

Can’t wait to hear the excuses when Windows moves to ARM.

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

Waddizzle — Mon, 10 Jun 2024 16:32:45 GMT

“ Apple and Microsoft release the OS updates in advance for developers, so there is plenty of time to get your application prepared for the public OS updates. “

True. But Apple has a habit of releasing an updated version of what was given to developers. One recent update disabled USB ports for certain types of apps.

It doesn’t serve Apple’s best interests for third party camera apps to work. Apple would rather see you buy a camera from Apple.

The fact that you cannot use external cameras with Apple apps is telling. I can use any camera I want with MS Teams, but not do with Apple FaceTime.

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

Waddizzle — Mon, 10 Jun 2024 16:45:10 GMT

https://community.usa.canon.com/t5/Camera-Software/Upgraded-to-Mac-OS-14-Sonoma-now-can-t-connect-EOS-Utility-to/m-p/439930

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

Miamic70 — Mon, 10 Jun 2024 16:46:50 GMT

FUD

Apple doesn’t sell cameras and have used and use Fuji, Logitech and even Canon cameras just fine under Zoom, MS Teams, and even Apple FaceTime.

Re: Has Canon Abandoned software support for DSLR's under macOS Sonoma?

Waddizzle — Mon, 10 Jun 2024 21:30:28 GMT

@Miamic70 wrote:

FUD

Apple doesn’t sell cameras and have used and use Fuji, Logitech and even Canon cameras just fine under Zoom, MS Teams, and even Apple FaceTime.

Apple is a camera company, too. Apple cameras are called iPhones.

BTW, I posted links to two solutions for similar issues.