topic Re: How to install firmware update r6 Mark ii 1.3.0 on mac??? in Camera Software

How to install firmware update r6 Mark ii 1.3.0 on mac???

laurie70D — Thu, 18 Apr 2024 18:30:56 GMT

Hi~ Since there is only a Windows exe file to update the firmware, how does one update the firmware on their R6 Mark II? I downloaded the file per instructed by the support team, but my computer can't run it so now what???

#r6markii

Re: How to install firmware update r6 Mark ii 1.3.0 on mac???

Peter — Thu, 18 Apr 2024 19:14:23 GMT

Just update via your phone and the app Camera connect. Easy.

Re: How to install firmware update r6 Mark ii 1.3.0 on mac???

Stephen — Thu, 18 Apr 2024 19:19:55 GMT

The file is also available for macOS, you just have to tell the site you're using macOS Ventura (even if you're not):

Re: How to install firmware update r6 Mark ii 1.3.0 on mac???

laurie70D — Thu, 18 Apr 2024 22:46:55 GMT

I found it using Ventura and downloaded and it just won't extract... Very annoying. I haven't actually set up the Connect software yet... that might be the only option.

Re: How to install firmware update r6 Mark ii 1.3.0 on mac???

laurie70D — Thu, 18 Apr 2024 22:49:33 GMT

I actually did find it and now it's working. Thanks!

Re: How to install firmware update r6 Mark ii 1.3.0 on mac???

shadowsports — Thu, 18 Apr 2024 22:49:37 GMT

Greetings,

What happens when you run the .dmg?

If you don't see the extracted folder, open Finder properties, put a check in the Hard Disks option. Now run the .dmg again and look for the folder on your desktop.

Re: How to install firmware update r6 Mark ii 1.3.0 on mac???

shadowsports — Thu, 18 Apr 2024 22:51:39 GMT

Good. Sounds like you got it. 😃

Re: How to install firmware update r6 Mark ii 1.3.0 on mac???

kreynolds821 — Sun, 26 May 2024 15:31:42 GMT

I'm running into this same issue, as my MAC is Sonoma 14.2.1 only offers utility, no firmware for my 6D Mark II. Are you sure I can go to the previous Mac option to run the firmware offered?

Re: How to install firmware update r6 Mark ii 1.3.0 on mac???

Stephen — Sun, 26 May 2024 15:42:10 GMT

This thread is about the R6, but yes, 100%. I opened it on Sonoma 14.5. It's just a disc image. It puts the mounted image on your desktop, by the way.

Re: How to install firmware update r6 Mark ii 1.3.0 on mac???

kreynolds821 — Sun, 26 May 2024 15:57:17 GMT

When I double click the white file I get this pop up. Am I not to open it, but just drag it to my blank SD card?

Re: How to install firmware update r6 Mark ii 1.3.0 on mac???

Stephen — Sun, 26 May 2024 16:02:04 GMT

See the folder that says "update-procedure-pdf" - open that. Then open the PDF that includes the language you're most fluent in (for me, I speak English). It gives you step-by-step instructions. Most pertinent info starts on page 3, but your battery needs to be fully charged, or you can brick your camera.

But yes, you drag the fir file to your SD card. You don't open it.

Re: How to install firmware update r6 Mark ii 1.3.0 on mac???

shadowsports — Sun, 26 May 2024 16:23:40 GMT

kreynolds821,

Greetings. Please be aware, inserting yourself into someone else's topic which has already been marked solved makes it difficult for others searching for solutions.

We are happy to assist you, but for your benefit and other's its best to start a new topic, your own, so that support and assistance for your (specific) device, OS and issue can be addressed. You are also not able to mark a reply as a solution in a thread started by another user. Thanks for your understanding 😃

Yes, the .FIR file is the firmware you copy to the root of your SD Card. Please review the upgrade instructions Stephen referenced. If you continue to experience issues, please start a new topic. We'd be happy to help start to finish. 🙂