topic Re: Canon Camera Connect App not connecting to my EOS SL2 in Camera Software

Canon Camera Connect App not connecting to my EOS SL2

propswest — Sun, 03 Jan 2021 23:03:07 GMT

Hello,

This Canon App is probably one of the worst pieces of software I've ever used. I've tried for hours, using both Wi-Fi and Bluetooth to connect and cannot get it to work.

I have a Rebel EOS SL2 camera and a Samsung J7 Android phone. I have a fresh version of the camera app.

When I enter the SSID Wi-Fi password, it says "Waiting to connect" on the camera (see image below) and the phone app just says "when done, return to this page." (see images below) It seems like it's connected, I return to the page, but there is no "Next" button. I'm just stuck.

Enclosed are screenshots from my phone and the app.

I have tried uninstalling and re-installing the camera app. I have tried resetting the camera's wi-fi settings, etc.

Please help, the instructions and troubleshooting provided by Canon are just awful. I have also scoured this discussion board and don't see anything helpful.

Re: Canon Camera Connect App not connecting to my EOS SL2

Waddizzle — Sun, 03 Jan 2021 22:29:01 GMT

You should not need any passwords or SSIDs to connect via Bluetooth.

Re: Canon Camera Connect App not connecting to my EOS SL2

propswest — Sun, 03 Jan 2021 22:58:16 GMT

I'm just showing the Wi-Fi example, not Bluetooth. And passwords aren't the issue with Wi-Fi. It connected for me ONE TIME randomly, but never again.

My understanding is that you need to use Wi-Fi in order to control the camera remotely, right?

Re: Canon Camera Connect App not connecting to my EOS SL2

Waddizzle — Mon, 04 Jan 2021 02:00:37 GMT

@propswest wrote:
I'm just showing the Wi-Fi example, not Bluetooth. And passwords aren't the issue with Wi-Fi. It connected for me ONE TIME randomly, but never again.

My understanding is that you need to use Wi-Fi in order to control the camera remotely, right?

You can control the camera with either Bluetooth or Wi-Fi. The primary difference is range, or distance to the host device.