topic Re: Eos Utility in Camera Software

EOS Utility crashes when OBS is launched

WavyFredo — Thu, 16 May 2024 13:15:55 GMT

Someone please help, all of a sudden I'm having trouble with my remote shooting for EOS utility. As soon as I start up OBS eos utility just crashes, and it has not been working. Has someone else experienced this?

Re: Eos Utility

Tiffany — Sat, 11 May 2024 02:55:44 GMT

Welcome to the forum!

The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you

Re: EOS Utility: OBS EOS Utility crashes

NatalyaP — Tue, 14 May 2024 00:38:34 GMT

Greetings WavyFredo,

In case you have EOS Webcam Utility installed to use it as a webcam through OBS, then please check to ensure that EOS Webcam Utility is closed before launching EOS Utility. Test to see if remote shooting in EOS Utility functions without issues when OBS is not open. If it does, then we recommend to not have OBS open while remote shooting with our software.

Re: EOS Utility: OBS EOS Utility crashes

WavyFredo — Fri, 17 May 2024 00:38:52 GMT

I'm confused as of what you mean. I have had no issues until now

Re: EOS Utility crashes when OBS is launched

bmovegas — Thu, 30 May 2024 21:50:22 GMT

I am also having issues with EOS Utility after loading V3.18. I can only use the smartphone settings on my iPad Pro to connect wirelessly.

Re: EOS Utility crashes when OBS is launched

Waddizzle — Thu, 30 May 2024 22:11:34 GMT

There are two entirely different apps that are often referred to as “EOS Utility”. One is used for camera maintenance and operation. One is used to convert your camera into a webcam.

In any case, only one app may communicate with a USB connected camera at a time, no matter what the app is or what company released it. This is how serial communications works, one to one. Not one to many, or many to one. Just one client to another client.