topic Re: Camera exposure and transfer settings help in Camera Software

Bright pictures on camera look too dark on phone

Clego — Sat, 11 May 2024 13:08:45 GMT

Hello, I took pictures of the arora borealis with a shutter speed of 10-25 and an aperture of 4 for the pictures. On my camera, the photos are bright and colorful, but when I transfer them to my phone via the camera connect app, the pictures are dark and you can barely see any of the colors. Is there a way to transfer the pictures with the exact same picture settings or something so the pictures look the same on my phone as they do on my camera? Ive added pictures to try and show you the difference.

These are the exact same picture, just one is in my camera, and one is on my phone after the transfer.

Re: Camera exposure and transfer settings help

Peter — Sat, 11 May 2024 07:47:47 GMT

One guess may be that you used HTP and that your phone is not adding the more aggressive tone curve that is needed for HTP. Hard to know without any raw data. Or that your phone reads the raw file and not the JPEG.

Help us, help you. Share a raw sample.

Re: Camera exposure and transfer settings help

p4pictures — Sat, 11 May 2024 12:29:55 GMT

Do you have the camera screen set to really high brightness?

Re: Camera exposure and transfer settings help

Danny — Sat, 11 May 2024 13:08:07 GMT

Thanks for joining the conversation, Clego!

So that the Community can help you better, we need to know exactly which Canon camera model you're using and whether you have an Android or iOS device. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!