topic Re: EOS Utility 3 still not working with Mac Sonoma in Camera Software

EOS Utility 3 still not working with Mac Sonoma

ktmillerphoto — Wed, 14 Feb 2024 23:50:46 GMT

Does anyone have any new tips or trick to get EOS utility 3 to work every time while shooting tethered on the Mac Sonoma. Shooting with an R6. The only way I can get it to open is if I leave it plugged in, camera on, and restart my computer and even then it's a little iffy. Thanks!!

Re: EOS Utility 3 still not working with Mac Sonoma

jrhoffman75 — Thu, 15 Feb 2024 12:36:41 GMT

Have you authorized the USB connection in the security section?

I have no problem with EOSU3 and MacBook Air M2 w/Sonoma.

I do start EOSU3 directly rather than using the startup window.

Re: EOS Utility 3 still not working with Mac Sonoma

ktmillerphoto — Thu, 15 Feb 2024 19:46:46 GMT

I have "allow accessories to connect- always" what should it be?

Re: EOS Utility 3 still not working with Mac Sonoma

jrhoffman75 — Thu, 15 Feb 2024 19:56:56 GMT

That's correct.

Have you checked to see if EOSU is asking for permissions under Files & Folders or Full Disk access?

Re: EOS Utility 3 still not working with Mac Sonoma

ktmillerphoto — Thu, 15 Feb 2024 20:05:51 GMT

EOS3 is showing full disk access. and then in files and folders EOS utility when I click it shows downloads with the tick mark to approved. It's interesting because when I leave the camera on and tethered and restart my computer it works, but as soon as I turn the camera off to change the battery it shows the "can't communicate via usb connection" error. So something weird happens...

Re: EOS Utility 3 still not working with Mac Sonoma

jrhoffman75 — Thu, 15 Feb 2024 20:09:46 GMT

@ktmillerphoto wrote:
EOS3 is showing full disk access. and then in files and folders EOS utility when I click it shows downloads with the tick mark to approved. It's interesting because when I leave the camera on and tethered and restart my computer it works, but as soon as I turn the camera off to change the battery it shows the "can't communicate via usb connection" error. So something weird happens...

You could contact Canon support and see if they have any ideas.

Re: EOS Utility 3 still not working with Mac Sonoma

Aroche — Fri, 03 May 2024 17:17:21 GMT

I've found the old EU2 to be more reliable.