topic Re: After Sonoma 14.4 update EOS Utility now doesn't work at all with R5 in Camera Software

After Sonoma 14.4 update EOS Utility now doesn't work at all with R5

bokomaru42 — Wed, 13 Mar 2024 20:09:21 GMT

For all the suffering EOS utility users out there who for months have had to restart their mac before each use of EOS utility, things apparently just got worse. With Sonoma 14.4 update, EOS utility doesn't work at all whether I restart or not. This really sucks that it has been broken for so long--major timesuck to my workflow.

Re: After Sonoma 14.4 update EOS Utility now doesn't work at all with R5

jrhoffman75 — Wed, 13 Mar 2024 20:39:57 GMT

Can you manually start EOSU3? When I updated to 14.4 and connected my camera I was asked to authorize the USB connection. I got a pop-up window. You can check if you need to authorize in System Settings. Then I started up EOSU3 and it connected to my 1D X Mark III.

Re: After Sonoma 14.4 update EOS Utility now doesn't work at all with R5

bokomaru42 — Thu, 21 Mar 2024 22:51:33 GMT

This was the message I would get when the problem first started. Restarting the MAC would get past this for one single use of EOS utility but then that stopped working. Today just on a hunch I decided to make sure the Dropbox app was not involved somehow. To my great surprise, going into Dropbox preferences and turning off camera uploads and unlinking my R5 seems to have fixed the problem entirely. I've seen a whole bunch of posts on various threads with this issue so hopefully people will see this somehow.