topic Re: Canon Camera Connect - Solution needed for MOV format support in Camera Software

Canon Camera Connect - Solution needed for MOV format support

davidjluckey — Tue, 05 Mar 2024 14:30:54 GMT

Rebel EOS T6 using camera connect app with wifi

Camera connect app on Android V14 will not support MOV video format. Connect app v3.1.10.49. Is there a solution to this error message

Re: Canon Camera Connect - Solution needed for MOV format support

Hazel_T — Wed, 06 Mar 2024 22:14:25 GMT

Hi davidjluckey,

Unfortunately there is not a way to transfer videos from the EOS Rebel T6 to your phone through the Canon Camera Connect app. The EOS Rebel T6 is only able to shoot videos in .MOV format, and the app is not able to transfer that type of file.

For the EOS Rebel T6 we recommend using EOS Utility on a computer to transfer the videos. If you need that software it is available HERE. Once you are on the web page click on the Software & Drivers button and the current version for your operating system will be listed. If you need a manual for that software or your camera those are available on the same web page under the Manuals tab.

Re: Canon Camera Connect - Solution needed for MOV format support

davidjluckey — Wed, 06 Mar 2024 23:16:37 GMT

Thank you Hazel_T for the quick reply. I have installed the utility on my laptop and will begin working with it. Best regards

David

Re: Canon Camera Connect - Solution needed for MOV format support

davidjluckey — Wed, 06 Mar 2024 23:18:06 GMT

Dowloaded and installed utility. Will try working with it . Thanks all..

Re: Canon Camera Connect - Solution needed for MOV format support

stevet1 — Sun, 10 Mar 2024 01:43:51 GMT

davidjluckey,

I have read that Android cannot play .mov files.

You may need to convert these to .mp4 format. There are plenty of free video converter programs out there.

Steve Thomas

Re: Canon Camera Connect - Solution needed for MOV format support

shadowsports — Sun, 10 Mar 2024 01:51:01 GMT

Steve's right. You'll need an app like VLC Player to play .MOV files.

Re: Canon Camera Connect - Solution needed for MOV format support

davidjluckey — Sun, 10 Mar 2024 02:24:52 GMT

Thanks Steve for your help

Re: Canon Camera Connect - Solution needed for MOV format support

davidjluckey — Sun, 10 Mar 2024 02:26:01 GMT

Thanks all for your guitdance 😀