topic Re: Canon EOS utility for Mac Sonoma in Camera Software

EOS Utility availability for macOS Sonoma

aidakala — Thu, 07 Mar 2024 13:30:43 GMT

Hello!

I have a Canon EOs 80D and there's no software for downloading the photos to my Mac Sonoma. Could you solve it?

Re: Canon EOS utility for Mac Sonoma

jrhoffman75 — Thu, 07 Mar 2024 13:01:53 GMT

Go to macOS13 section and download from there. That works for me with macOS 14. Be sure to check all security authorization requests.

Re: Canon EOS utility for Mac Sonoma

aidakala — Fri, 08 Mar 2024 16:05:29 GMT

it's impossible. They're asking me for the serial number and when I type it, the message is that the number isn't correct. Do you know another solution?

Re: EOS Utility availability for macOS Sonoma

jrhoffman75 — Fri, 08 Mar 2024 16:09:02 GMT

You don’t need a serial number to download EOS Utility software.

Re: EOS Utility availability for macOS Sonoma

aidakala — Fri, 08 Mar 2024 16:41:13 GMT

that's true, I was trying to download other software.
Now, I just get the installer in my Mac, but after extracting the files, there's no program installed either files in the folder. It's like if the computer doesn't recognise anything.

Re: EOS Utility availability for macOS Sonoma

jrhoffman75 — Fri, 08 Mar 2024 16:52:41 GMT

Give Canon support a call. 1-800-OK-CANON. I know it works, so it must be a local problem. Can’t resolve that via posts.