topic Re: Software in Camera Software

PowerShot SX50 HS What software do I need to download?

ksmoola1 — Tue, 05 Mar 2024 14:28:38 GMT

Years ago I got a Canon Powershot SX50 HS. I have not used it in years and want to start again. I can not locate the CD ROM with the software needed to download pictures to my laptop. Available software is confusing to me because I am not very camera or computer literate. What do I need to download just to get pics off camera? Thank you for any help this forum can give me.

Kathi

Re: Software

Stephen — Sun, 03 Mar 2024 16:30:47 GMT

Hi, Kathi!

So that the Community can help you better, we will need to know more information:
• Which version of Windows or macOS are you using?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States and this is an urgent support need, please call our support team at 1-800-OK-CANON (800-652-2666), Monday through Friday.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

Re: Software

ksmoola1 — Sun, 03 Mar 2024 16:36:50 GMT

Thank you

Windows 11

Re: Software

rs-eos — Sun, 03 Mar 2024 17:19:35 GMT

Do you have a card reader built into your computer? If so, that would be the easiest and reliable method to transfer photos to your computer. If it doesn't have a built-in reader, they are fairly inexpensive. Though be sure to purchase a reader from a reputable brand such as SanDisk and ensure that it would be able to connect to your computer (check the type of USB cable that your computer would need).

Re: Software

normadel — Mon, 04 Mar 2024 04:12:26 GMT

It does not take ANY software to move photos to computer.

As rs-eos said, use an SD card reader.

You can also connect camera and computer by USB A-to-Mini B cable. The camera will (should) mount as a drive in File Explorer. Open it, open the DCIM folder, and there will be the files (maybe in sub-folders). Drag/move them to wherever you want them on the computer.

Re: Software

ksmoola1 — Mon, 04 Mar 2024 13:21:02 GMT

Thank you. I will look into this

Re: Software

ksmoola1 — Mon, 04 Mar 2024 13:22:16 GMT

I tried connecting the camera as that's what I used to do bit it wouldn't recognize that it was there. I thought I needed some sort of driver then

Re: Software

normadel — Mon, 04 Mar 2024 19:59:27 GMT

Have another cable? Or try another USB port on computer.

Or, try it on another computer.

Of course, it IS possible the USB port on the camera isn't working.

Re: Software

ksmoola1 — Mon, 04 Mar 2024 20:52:35 GMT

Thanks my laptop had a reader

Re: Software

rs-eos — Mon, 04 Mar 2024 20:53:38 GMT

Nice! That's the most reliable method of transfering photos, so glad you have a solution that will work.