topic Re: Canon Connect in Camera Software

Canon Camera Connect Suggestion

AaronD — Thu, 02 Feb 2023 21:00:46 GMT

I have read lots of posts about how to get Canon Connect to work, and yes I can get it to work--but when I really need it to work, like out on an assignment for a client, the connection is dropped and I find myself standing there staring at an iPad flipping through screens and waiting and flipping through more screens. All this to say:

Why can't Canon make a remote app for iPad that connects instantly and reliably BY CABLE instead of flakey wifi?

And yes specifically iPad, not laptop. The EOS Utility (I think that's what it's called) works great by cable connection, but a laptop in the field is an impossible hassle because I can't use a mouse. A tiny track pad just doesn't work.

Final note: I'm a photographer, not an IT department.

Re: Canon Connect

RobertTheFat — Thu, 02 Apr 2020 19:17:20 GMT

Aren't there Windows-based tablets on which you could run EOS Utility?

Re: Canon Connect

AaronD — Thu, 02 Apr 2020 19:30:17 GMT

Might be, but if I got one It'd be the only Windows anything I own. Andd I'd be buying it for one non-essential purpose.

I'd rather Canon add that functionality to their app. So far I can live without Canon Connect, so I do.

Re: Canon Connect

Waddizzle — Thu, 02 Apr 2020 19:51:20 GMT

How old is your iPad? I believe that functionality is available in the more recent or latest models.

[EDIT] only available on iPad Pro tablets? i think?

Re: Canon Connect

AaronD — Thu, 02 Apr 2020 19:50:20 GMT

It's really new, an iPad pro. This will be embarrssing to have posted an unnessessary rant.... I'll plug it in and see!

Re: Canon Connect

Waddizzle — Thu, 02 Apr 2020 19:52:56 GMT

@AaronD wrote:
It's really new, an iPad pro. This will be embarrssing to have posted an unnessessary rant.... I'll plug it in and see!

I am not iPad expert. I think the iPad Pro introduced a different type of internal file storage, which is not available on previous models. I think the change is that Photos can now read items saved in Files?

Re: Canon Connect

Waddizzle — Thu, 02 Apr 2020 19:57:42 GMT

@AaronD wrote:
It's really new, an iPad pro. This will be embarrssing to have posted an unnessessary rant.... I'll plug it in and see!

Which camera? It works best with models that have both Wi-Fi and Bluetooth. Bluetooth automates setting up the Wi-Fi because it exchanges all of the necessary data for you. After setup Bluetooth is not needed for Wi-Fi, anymore.

Re: Canon Connect

AaronD — Thu, 02 Apr 2020 19:58:04 GMT

Yeah that much is true, which is a giant leap forward. It allows me to avoid Photos altogether. Photos can't read CR3 files and hides images away so I can't get to them.

Re: Canon Connect

RobertTheFat — Thu, 02 Apr 2020 20:31:38 GMT

@AaronD wrote:
Might be, but if I got one It'd be the only Windows anything I own. Andd I'd be buying it for one non-essential purpose.

I'd rather Canon add that functionality to their app. So far I can live without Canon Connect, so I do.

I guess I misunderstood. You mentioned "a client", so I assumed that the purpose was essential.

Re: Canon Connect

AaronD — Thu, 02 Apr 2020 20:35:37 GMT

Not essential, because my work around is to just not use the app. It would be nice.

Re: Canon Connect

Waddizzle — Thu, 02 Apr 2020 20:50:22 GMT

@AaronD wrote:
Not essential, because my work around is to just not use the app. It would be nice.

Which camera are you using? Does it have both Bluetooth and Wi-Fi? Your iPad can not connect to multiple hotspots at once.

Re: Canon Connect

AaronD — Thu, 02 Apr 2020 21:01:15 GMT

I'm using the R with it. Much improved over the 5Div but still flakey enough that I don't use it if I'm in a rush or with someone watching over my shoulder. I try not to bumble more than necessary.

What got me started on this was seeing the Hasselblad version of Connect is updated now--I've always thought that looked perfect with its cord directly into both iPad and camera. But I really don't know.

Too much time on my hands lately.

Re: Canon Connect

Waddizzle — Fri, 03 Apr 2020 14:42:47 GMT

@AaronD wrote:
I'm using the R with it. Much improved over the 5Div but still flakey enough that I don't use it if I'm in a rush or with someone watching over my shoulder. I try not to bumble more than necessary.

What got me started on this was seeing the Hasselblad version of Connect is updated now--I've always thought that looked perfect with its cord directly into both iPad and camera. But I really don't know.

Too much time on my hands lately.

I do not know why Canon included the outdated NFC technology in the 5D4. The 5D4 lacking Bluetooth is why I passed over it in favor of the 6D2. Bluetooth makes the wireless connectivity easy as pie. Using Bluetooth does not interfere with the whatever Wi-Fi connection you might have setup in your tablet or mobile device.

https://www.usa.canon.com/internet/portal/us/home/support

If you do not have a copy of the Wireless User Manual, you can use the above link to find your specific camera support page, and download it at the above link.

Re: Canon Connect

AaronD — Thu, 02 Feb 2023 20:50:42 GMT

I'm only just writing again to vent. I would like to use my R5 tethered but I can't. I have been ***ing with my laptop and phone for an hour, with cable, without cable, wifi, bluetooth. Canon Connect, EOS Utility 3. Troubleshooting, Help, contact Canon, ad nauseam.

For an hour. This is too long and I'm not going to try any more. I can pair a mouse in less than 20 seconds. A trackpad. A wireless keyboard. Two different Garmin devices. I'm not an imbecile, nor am I a computer programing IT department. I'm a photographer. Make this easy for me. Make it possible.

Yes I got the damned cable/computer/EOS Utility to work for a couple seconds. Image comes up, controls appear. I change a shutter speed or focus and it works once, maybe twice. Then it freezes. This is with a Canon made USB C cable.

I can't get ANYTHING to pair with my phone. At all.

I don't expect anything to improve in my lifetime and I don't expect Canon to hear me. I'm just frustrated as hell.