topic Re: EOS Utility stopped recognizing my EOS M50 in Camera Software

EOS Utility stopped recognizing my EOS M50

BorutDezman — Wed, 22 Nov 2023 18:23:34 GMT

A few months ago EOS Utility SW stop recognize my EOS M50 when I connect it to computer. I update all Canon SW on my computer, reset camera to original settings but nothing happend. I'm bored to copy picture 'by hand', but no automatisem is working.

Using Windows 11

Re: EOS Utility stopped recognizing my EOS M50

Danny — Tue, 21 Nov 2023 17:24:40 GMT

Thanks for joining the conversation, BorutDezman!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: EOS Utility stopped recognizing my EOS M50

BorutDezman — Wed, 22 Nov 2023 18:20:28 GMT

sorry that I was unclear.

OS is Windows 11

version of Dpp4 is 4 latest edition. Hope this clarifying my question