topic Re: Eos utility 3.17.1 STILL not working on Ventura in Camera Software

Eos utility 3.17.1 STILL not working on Ventura

jakobox — Thu, 08 Jun 2023 00:29:44 GMT

I was happy to see the EOS utility update, hoping that since Mac released the OS in October of last year, Canon would FINALLY make the software compatable.

Looks like my hopes didn't play out 😭.

My r5 tethers instantly and without a hitch to Capture One. Eos utility will only launch once when I restart my computer. So I have to restart computer everytime I want to use it.

C'mon Canon, let's get this software working!

Re: Eos utility 3.17.1 STILL not working on Ventura

jakobox — Tue, 13 Jun 2023 14:17:38 GMT

Just for the benefit of anyone who comes across this thread. The solve for me was to turn off the Dropbox app. Hope the Canon engineers can make it compatable in the future, but in the meantime this is a fix.

Re: Eos utility 3.17.1 STILL not working on Ventura

kevinthedavis — Tue, 01 Aug 2023 00:29:28 GMT

Seriously, I have never experienced this software working with my Mac. I don't have the Dropbox app. Grrrr

Re: Eos utility 3.17.1 STILL not working on Ventura

inkyneil — Sat, 02 Sep 2023 14:53:30 GMT

Thanks a million! Closing the Dropbox app made it work for me too.
Note: Canon R5 firmware 1.6.0 with an MBA running macOS Ventura 13.5.1