topic Re: SX740 HS no longer connects to Canon Connect in Camera Software

SX740 HS no longer connects to Canon Connect

GodfreyT — Mon, 07 Aug 2023 18:31:27 GMT

Since an upgrade to the ap the camera no longer connects. This is super important as I need to access high level roof photos remotely

Re: SX740 HS no longer connects to Canon Connect

GodfreyT — Mon, 07 Aug 2023 18:32:50 GMT

I am now getting Err 11

Re: SX740 HS no longer connects to Canon Connect

Stephen — Mon, 07 Aug 2023 18:44:04 GMT

Due to security enhancements, a firmware update will be required to continue to access the image.canon service. Learn more here: https://canon.us/43z0AbZ

Re: SX740 HS no longer connects to Canon Connect

GodfreyT — Mon, 07 Aug 2023 18:55:42 GMT

Not sure how that helps. The SX740 HS is not on the lists needing a firmware update and my issue is with using The Canon Connect App, not the image Canon service.

Re: SX740 HS no longer connects to Canon Connect

Anonymous — Mon, 07 Aug 2023 19:27:51 GMT

Delete the connection info in the camera and the app. Then set up the connection again. See if that helps.