https://community.usa.canon.com/t5/Camera-Software/Can-t-Install-Firmware-Update-PowerShotSX720HS/m-p/427532#M16349 <P>Hi Donna and welcome to the forum:</P><P>The most likely cause is that you may not be in the right mode.&nbsp; The menus vary according to whether you choose a highly automated mode, like Auto or P.&nbsp; &nbsp;To see the full menus, suggest you set the mode to M, Av or Tv and try again.</P> Wed, 12 Jul 2023 04:55:57 GMT Tronhard 2023-07-12T04:55:57Z https://community.usa.canon.com/t5/Camera-Software/Can-t-Install-Firmware-Update-PowerShotSX720HS/m-p/427474#M16348 <P>I am trying to install the current firmware update on my PowerShot 720HS. Can no longer upload images to cloud. I have downloaded the file for my camera and OS provided on the Canon website and copied it to my SD card, but I can't get my camera to recognize the new firmware.&nbsp; I can't even get to the firmware command.&nbsp; Any suggestions?</P> Tue, 11 Jul 2023 17:18:17 GMT https://community.usa.canon.com/t5/Camera-Software/Can-t-Install-Firmware-Update-PowerShotSX720HS/m-p/427474#M16348 donnadaub 2023-07-11T17:18:17Z https://community.usa.canon.com/t5/Camera-Software/Can-t-Install-Firmware-Update-PowerShotSX720HS/m-p/427532#M16349 <P>Hi Donna and welcome to the forum:</P><P>The most likely cause is that you may not be in the right mode.&nbsp; The menus vary according to whether you choose a highly automated mode, like Auto or P.&nbsp; &nbsp;To see the full menus, suggest you set the mode to M, Av or Tv and try again.</P> Wed, 12 Jul 2023 04:55:57 GMT https://community.usa.canon.com/t5/Camera-Software/Can-t-Install-Firmware-Update-PowerShotSX720HS/m-p/427532#M16349 Tronhard 2023-07-12T04:55:57Z