topic Re: I cannot view RAW (CR3) images in digital photo professional 4 in Camera Software

I cannot view RAW (CR3) images in digital photo professional 4

Blair_canada — Thu, 29 Jun 2023 00:01:07 GMT

Hi..me again!

I'm trying to figure out why I can not view any CR3 images that I've shot with my Canon SL 3 camera.

I've just downloaded and installed the DPP4 software from the Canon website.

I'm running Windows 10/ 64 bit

I can view jpegs just fine in DPP4. I can also see older CR2 files.

I can not view any CR3 files. I don't see any grey boxes with Xs just a grey background.

I can see the CR3 images in windows explorer ( so I know they are in the folder) and I can view them in Photoshop and Lightroom.

What am I missing?

Re: I cannot view RAW (CR3) images in digital photo professional 4

Anonymous — Thu, 29 Jun 2023 00:51:06 GMT

What version of DPP did you download?

Digital Photo Professional 4.18.0 for Windows is the latest version. Here is the latest version for Windows: https://pdisp01.c-wss.com/gdl/WWUFORedirectSerialTarget.do?id=NGE4MjI0ZWVk&cmp=ABR&lang=EN You will have to enter your serial number to download.

Re: I cannot view RAW (CR3) images in digital photo professional 4

Blair_canada — Thu, 29 Jun 2023 01:20:05 GMT

Version 4.7.21.0 Just earlier today

Re: I cannot view RAW (CR3) images in digital photo professional 4

Anonymous — Thu, 29 Jun 2023 01:37:47 GMT

"Version 4.7.21.0"

That is from 2018, very old. Too old to view CR3 files. Download from the link I posted above. It is the May 31 2023 version on Canon's support website.

Re: I cannot view RAW (CR3) images in digital photo professional 4

Blair_canada — Thu, 29 Jun 2023 01:43:25 GMT

Thank you so much for checking that for me. I assumed a link from a Youtube to the Canon site was up to date. Will do so ASAP.

Re: I cannot view RAW (CR3) images in digital photo professional 4

Anonymous — Thu, 29 Jun 2023 01:45:58 GMT

Let us know how it turns out.

Re: I cannot view RAW (CR3) images in digital photo professional 4

Blair_canada — Thu, 29 Jun 2023 01:55:49 GMT

5DIv, You're a life saver! I guess when I ask for advice from you Pro Guys I should follow it first right?😏

I really appreciate you taking the time both to find the correct link and post it for me/!

Cheers!