https://community.usa.canon.com/t5/Camera-Software/EOS-R5-Firmware-Update-File-Won-t-Open/m-p/424992#M16072 <P>Greetings,</P><P>Start here.&nbsp; Open Finder Preferences.&nbsp; Ensure the Hard Disks Check box is selected.&nbsp; This will allow the extracted folder to unpack and mount to your desktop.</P><P>If this doesn't help, let us know what version of Mac OS you are running.&nbsp;<span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P> Sun, 25 Jun 2023 14:23:44 GMT shadowsports 2023-06-25T14:23:44Z https://community.usa.canon.com/t5/Camera-Software/EOS-R5-Firmware-Update-File-Won-t-Open/m-p/424964#M16071 <P>Hi all. Just got my new R5 and need to download the latest firmware. But the DMG won't open on my MacBookAir. I double click it and it pops for a second then nothing. Deleted it, downloaded again and nothing. I saw on another thread this has happened to other folks and one fix was to download the zip file. Does anyone know how to access a zip file of the firmware update? Or another solution? Thanks!</P> Tue, 27 Jun 2023 13:13:30 GMT https://community.usa.canon.com/t5/Camera-Software/EOS-R5-Firmware-Update-File-Won-t-Open/m-p/424964#M16071 brooklyndoggeek 2023-06-27T13:13:30Z https://community.usa.canon.com/t5/Camera-Software/EOS-R5-Firmware-Update-File-Won-t-Open/m-p/424992#M16072 <P>Greetings,</P><P>Start here.&nbsp; Open Finder Preferences.&nbsp; Ensure the Hard Disks Check box is selected.&nbsp; This will allow the extracted folder to unpack and mount to your desktop.</P><P>If this doesn't help, let us know what version of Mac OS you are running.&nbsp;<span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P> Sun, 25 Jun 2023 14:23:44 GMT https://community.usa.canon.com/t5/Camera-Software/EOS-R5-Firmware-Update-File-Won-t-Open/m-p/424992#M16072 shadowsports 2023-06-25T14:23:44Z