topic Re: Canon EOS Utility (EOS Mark 5D IV) Software Lagging/Not Detecting Camera on a Windows 11 Desktop in Camera Software

Canon EOS Utility (EOS Mark 5D IV) Software Lagging/Not Detecting Camera on a Windows 11 Desktop

comrade_sadboi — Tue, 06 Jun 2023 18:34:30 GMT

Hi all! I was wondering if anyone here has run into a similar problem where the latest version of the EOS Utility software works very slowly/fully freezes or does not properly detect the camera. However, when using an older version of the software on my Windows 10 laptop, I don't seem to be running into any issues of a similar kind. This makes me believe that the culprit must be the software rather than the camera itself, but I am still unsure as to what to do about this... I would really appreciate any thoughts/suggestions if anyone here has happened to run into a similar problem before : )

Re: Canon EOS Utility (EOS Mark 5D IV) Software Lagging/Not Detecting Camera on a Windows 11 Desktop

Anonymous — Sun, 11 Jun 2023 21:39:13 GMT

I am not having that experience. Why not go back to the EOS Utility version that was working for you?

Re: Canon EOS Utility (EOS Mark 5D IV) Software Lagging/Not Detecting Camera on a Windows 11 Desktop

Waddizzle — Sun, 11 Jun 2023 23:58:10 GMT

What brand of Windows 11 desktop are you running? Did you build it?

Does it use an Intel chipset? Are you using a USB hub or port expander? If so, don’t.

Have you tried different USB ports? Have you tried a different cable?