topic Re: Canon EOS utility does not work with my Mac Ventura 13.3.3.1 in Camera Software

Canon EOS utility does not work with my Mac Ventura 13.3.3.1

rezekiel — Mon, 10 Apr 2023 09:58:59 GMT

.....While Apple photos works great

Tried using EOS Utility 2 and 3

Help?????

Re: Canon EOS utility does not work with my Mac Ventura 13.3.3.1

jrhoffman75 — Mon, 10 Apr 2023 10:59:52 GMT

Hi. Check if this helps:

https://community.usa.canon.com/t5/Camera-Software/Canon-EOS-utility-does-not-work-with-my-Mac-Ventura-13-3/td-p/413462

Re: Canon EOS utility does not work with my Mac Ventura 13.3.3.1

rezekiel — Mon, 10 Apr 2023 11:55:35 GMT

Its and M1 nor an M2- Advice?

Re: Canon EOS utility does not work with my Mac Ventura 13.3.3.1

jrhoffman75 — Mon, 10 Apr 2023 12:01:06 GMT

@rezekiel wrote:
Its and M1 nor an M2- Advice?

I'm don't know that makes a difference. Are all the permissions as shown in the link I posted?

Re: Canon EOS utility does not work with my Mac Ventura 13.3.3.1

rezekiel — Mon, 10 Apr 2023 12:25:41 GMT

Yes, See below

Re: Canon EOS utility does not work with my Mac Ventura 13.3.3.1

jrhoffman75 — Mon, 10 Apr 2023 12:33:55 GMT

I just tried with my wife's camera, which has never been connected to the MacBook before.

When I connected and powered camera on this appeared:

When I selected Allow the window closed.

Then I selected EOS Utility and EOSU3 started up:

When I then tried connecting my 1D X Mark III, which had been connected before (but before he latest macOS update) I got the same authorization request.

EOSU3 will start, but I get the beachball. Looks like something broke.

Re: Canon EOS utility does not work with my Mac Ventura 13.3.3.1

jrhoffman75 — Mon, 10 Apr 2023 12:37:51 GMT

Update - it just took a while. EOSU3 does see my camera. I think the delay was reading my cards: