topic Re: Canon EOS utility does not work with my Mac Ventura 13.3 in Camera Software

Canon EOS utility does not work with my Mac Ventura 13.3

corbuso — Fri, 07 Apr 2023 10:01:38 GMT

On my new computer, the canon utility 3.16 does not work with my Canon 5D Mark 4 and my Mac running Ventura 13.3

The EOS utility opens, but does not recognized my camera when I plug it via the USB.

Any help is welcomed

Re: Canon EOS utility does not work with my Mac Ventura 13.3

jrhoffman75 — Fri, 07 Apr 2023 10:10:34 GMT

If your Mac is an M1 or M2 device this might help:

If your Mac asks you to allow an accessory to connect - Apple Support

Re: Canon EOS utility does not work with my Mac Ventura 13.3

corbuso — Fri, 07 Apr 2023 15:19:59 GMT

It is indeed a M2, but does not work though. When I open the window, it does not recognized it, although I gave it access and provided full disk access to the Utility

Re: Canon EOS utility does not work with my Mac Ventura 13.3

jrhoffman75 — Fri, 07 Apr 2023 16:05:41 GMT

The USB camera connection was authorized here:

Re: Canon EOS utility does not work with my Mac Ventura 13.3

jrhoffman75 — Fri, 07 Apr 2023 16:08:09 GMT

Here are my settings:

Re: Canon EOS utility does not work with my Mac Ventura 13.3

jrhoffman75 — Sat, 08 Apr 2023 10:52:37 GMT

Does Apple Image Capture see your camera?

Re: Canon EOS utility does not work with my Mac Ventura 13.3

dietrichJuhl — Thu, 13 Apr 2023 15:50:39 GMT

I have an EOS M50 via USB on Mac and so far everything has worked (with WebCam Utility 1.0).
Since some weeks the mac do not recognize the camera.
The Canon service writes:
"To use your EOS M50 as a webcam, you need the EOS Webcam Unity software, which is unfortunately not available for MacOS Ventura 13.2.1. "
I hope Canon offers a new WebCam utility soon.

Re: Canon EOS utility does not work with my Mac Ventura 13.3

corbuso — Thu, 13 Apr 2023 16:28:22 GMT

Hi John,

It does not see it.,

Re: Canon EOS utility does not work with my Mac Ventura 13.3

jrhoffman75 — Thu, 13 Apr 2023 18:43:37 GMT

I have a MacBook Air M2 with up to date macOS 13. I can access my camera via EOS Utility. When I first got the computer I used Time Machine to transfer the info from my previous MacBook Air. At the time both machines were on macOS 12. That may be relevant.

I see that the release notes for EOSU 3.16.11 say that the camera cannot be accessed via USB with Ventura.

Re: Canon EOS utility does not work with my Mac Ventura 13.3

corbuso — Sat, 15 Apr 2023 16:54:30 GMT

Hi John,

Thanks for your reply. I transferred the data from on my new Macbook Pro using time machine too, but it was directly system 13.3. The problem is that I am taking most of my photographs in my cellar by remote shooting and Wifi does not go through the walls. So I am stuck until Canon resolves this. The display from my old Macbook Pro died last month, so I am short of options...

Re: Canon EOS utility does not work with my Mac Ventura 13.3

jrhoffman75 — Sat, 15 Apr 2023 17:02:03 GMT

It's not free, but Kuuvik Capture might work for you.

Re: Canon EOS utility does not work with my Mac Ventura 13.3

jparhamtv — Fri, 21 Jul 2023 18:24:25 GMT

So for my 5d MarkIV running Ventura 13.4.1 adding EOS Utility to open on login connecting the camera and turning it on. Then log out and log back in this worked for me. Good luck

Re: Canon EOS utility does not work with my Mac Ventura 13.3

jparhamtv — Fri, 21 Jul 2023 18:24:56 GMT

So for my 5d MarkIV running Ventura 13.4.1 adding EOS Utility to open on login connecting the camera and turning it on. Then log out and log back in this worked for me. Good luck

Re: Canon EOS utility does not work with my Mac Ventura 13.3

jparhamtv — Fri, 21 Jul 2023 18:25:37 GMT

So for my 5d MarkIV running Ventura 13.4.1 adding EOS Utility to open on login connecting the camera and turning it on. Then log out and log back in this worked for me. Good luck here

Re: Canon EOS utility does not work with my Mac Ventura 13.3

cbracerx — Sun, 09 Jun 2024 23:07:04 GMT

Same with M6 Mark II and R7 using Sonoma 14.5 on M3 Mac.

Re: Canon EOS utility does not work with my Mac Ventura 13.3

withinzero — Thu, 13 Jun 2024 01:14:28 GMT

Just followed your advice and this worked for me! Thanks!

I'm using an M1 Max 2021
OS 14.5