topic Re: DPP4 V4.17.20.0 Will Not Convert CR3 images to JPG in Camera Software

DPP4 V4.17.20.0 Will Not Convert CR3 images to JPG

traingazer — Mon, 27 Mar 2023 20:05:39 GMT

Just downloaded DPP4. Running on a Windows 10 PC. When attempting to convert CR3 images to JPG, DPP processes to 5%, then closes the process window with no output. DPP4 does not crash, but no output files are saved. I rebooted the PC and ran DPP4 with all other apps closed. Same result. Is this a glitch or a setting I've overlooked?

Re: DPP4 V4.17.20.0 Will Not Convert CR3 images to JPG

shadowsports — Mon, 27 Mar 2023 20:44:23 GMT

Greetings,

Please try saving the files to another folder. Not the one your originals are in.

Let us know if this helps?

Re: DPP4 V4.17.20.0 Will Not Convert CR3 images to JPG

traingazer — Mon, 27 Mar 2023 22:16:52 GMT

Thanks Rick. I'm already working out of a different folder that I created to test the conversion. It will not work on this Windows 10 PC. However, I downloaded the app on a laptop running Windows 11 and it works fine there.

Re: DPP4 V4.17.20.0 Will Not Convert CR3 images to JPG

jrhoffman75 — Mon, 27 Mar 2023 22:33:36 GMT

@traingazer wrote:
Just downloaded DPP4. Running on a Windows 10 PC. When attempting to convert CR3 images to JPG, DPP processes to 5%, then closes the process window with no output. DPP4 does not crash, but no output files are saved. I rebooted the PC and ran DPP4 with all other apps closed. Same result. Is this a glitch or a setting I've overlooked?

Works for me with W10. Saving to same folder. Not selecting any special settings.