topic Re: Error Saving File - DPP4 Lens Profile in Camera Software

Error Saving File - DPP4 Lens Profile

thetechhimself — Mon, 27 Feb 2023 11:33:21 GMT

Happens with any lens profile, I should add. RF 24mm f/1.8 Macro included.

Re: Error Saving File - DPP4 Lens Profile

jrhoffman75 — Mon, 27 Feb 2023 12:41:38 GMT

As a guess, check your permissions in Privacy & Security to see if disk access is authorized for DPP4.

Re: Error Saving File - DPP4 Lens Profile

Waddizzle — Mon, 27 Feb 2023 14:20:22 GMT

How many lens profiles have you downloaded? I notice that you have a mixture of every current Canon lens mount. Are you trying to upload all of the different profiles to a camera?

Re: Error Saving File - DPP4 Lens Profile

jrhoffman75 — Mon, 27 Feb 2023 14:28:25 GMT

@Waddizzle wrote:
How many lens profiles have you downloaded? I notice that you have a mixture of every current Canon lens mount. Are you trying to upload all of the different profiles to a camera?

DPP doesn't upload to camera. The Lens Registration Tool is used for that.

Re: Error Saving File - DPP4 Lens Profile

Waddizzle — Mon, 27 Feb 2023 15:19:54 GMT

Aren’t these the same lenses the same lenses that the Lens Registration Tool would see? I know there is a limit on how many lens profiles you can upload to a camera. Do not know if DPP would be subjected to a similar limit.

Judging by the version number at the top of the window, this might be the tool that is running. It almost seems to definitely not be DPP4.

Re: Error Saving File - DPP4 Lens Profile

jrhoffman75 — Mon, 27 Feb 2023 15:33:35 GMT

DPP call the Lens Registration Tool to download lens data so it can be used with DLO.

If a camera is connected the LRT can be used to upload data to the camera for in-camera processing (JPEG creation). If one is only shooting RAW it is not necessary to upload lens data to the camera.

Re: Error Saving File - DPP4 Lens Profile

jrhoffman75 — Mon, 27 Feb 2023 16:54:37 GMT

@thetechhimself wrote:
Happens with any lens profile, I should add. RF 24mm f/1.8 Macro included.

I was working on my PC earlier in the day when I responded. Just got on my MacBook Air with macOS 13. I get the same file see error and I verified that DPP4 has full disk access.

I don't do much processing on my macBook, so I can't say that I ever tried downloading lens data before, so I can't say when it actually worked.

Re: Error Saving File - DPP4 Lens Profile

thetechhimself — Mon, 27 Feb 2023 16:44:00 GMT

Where’s the error log for dpp4 on macOS? Messages perhaps?

Re: Error Saving File - DPP4 Lens Profile

jrhoffman75 — Mon, 27 Feb 2023 17:17:02 GMT

I don't know.

Re: Error Saving File - DPP4 Lens Profile

thetechhimself — Mon, 20 Mar 2023 03:06:58 GMT

The fix? Change the destination folder (option in the EOS lens registration tool). I changed it from the user/shared to my user under a folder I made. Done.