topic Re: Canon Digital Photo Pro for Mac in Camera Software

Canon Digital Photo Pro for Mac

rtbanke — Sat, 04 Feb 2023 02:45:16 GMT

I recently purchased a Canon EOS R6 Mark II, and would like to download Digital Photo Professional for my Mac, running macOS 13.1. I can't seem to find a copy, and it looks like the Canon web site is only showing the Digital Photo Professional Express. I want to be able to use the RAW Burst Mode and review my images on my iMac.

Can anyone please advise as to where/how I can obtain Digital Photo Professional?

Thank you!

Re: Canon Digital Photo Pro for Mac

John_Q — Tue, 07 Feb 2023 23:35:51 GMT

Hello rtbanke,

We do not officially have any software compatible with the new macOS 13 as of yet. You can try downloading the DPP software from the macOS 12 drop-down page if you'd like. You can download the most current version of the Digital Photo Professional software from our website. Click HERE to access the webpage of your camera for the download. Once on the support page, click the Software & Drivers link, then change the operating system drop-down to display macOS 12. Scroll down to get to the DPP download.

Re: Canon Digital Photo Pro for Mac

jrhoffman75 — Wed, 08 Feb 2023 00:44:52 GMT

DPP 4.17.0 from the macOS 12 download page works fine on a MacBook Air M2 with Ventura.

Re: Canon Digital Photo Pro for Mac

rtbanke — Wed, 08 Feb 2023 20:40:38 GMT

Hello,

Thank you for your help; it seems I'm part way "home". I did as you suggest and I was able to obtain the DPP download file (dppm4.17.0-installer.dmg). I then opened it and ran the installer (dppm4.17.0-installer.app), and it starts, but it hangs after I accept the license and the installer starts. The progress bars don't move. I let this run over night, and I've tried it on two computers (MacBook Pro and iMac 27"). I've rebooted, I've tried installing in "safe" mode, and a variety of other things. Do you have any thoughts as to what else I might try? BTW, I was able to download and install the EOS Utility and it seems to run fine.

Regards, Rick

Re: Canon Digital Photo Pro for Mac

John_Q — Wed, 08 Feb 2023 22:03:21 GMT

Hello rtbanke,

We do not officially have any software compatible with the new macOS 13 as of yet. You can try downloading the software from the macOS 12 drop-down page if you'd like. You can download the most current version of the Digital Photo Professional software from our website. Click HERE to access the webpage of your camera for the download. Once on the support page, click the Software & Drivers link and change the OS drop-down to macOS 12. Scroll down to get to the DPP download.

Re: Canon Digital Photo Pro for Mac

rtbanke — Thu, 09 Feb 2023 03:17:02 GMT

John,

Hello,

Regards, Rick Banke

Re: Canon Digital Photo Pro for Mac

jrhoffman75 — Thu, 09 Feb 2023 10:53:23 GMT

Hi Rick.

When it's hung up go into System Settings->Privacy & Security->Full Disk Access and see if it is showing any permissions you need to grant.

Re: Canon Digital Photo Pro for Mac

rtbanke — Thu, 09 Feb 2023 15:53:14 GMT

John,

Thank you for the suggestion. Unfortunately, that didn't seem to work. I'll keep plugging at it and see if I can figure something else out.

Rick

Re: Canon Digital Photo Pro for Mac

rtbanke — Sun, 12 Mar 2023 20:23:56 GMT

John,

I see that the software has been updated to include support of macOS 13. However, the installer is still hanging when I try to run it. I'd really like to have this software to support the RAW Burst capability on the R6 Mark II. Any advice you can give would be greatly appreciated.

Thank you, Rick

Re: Canon Digital Photo Pro for Mac

jrhoffman75 — Sun, 12 Mar 2023 20:28:32 GMT

I didn’t have any trouble with my MacBook and Ventura, so I don’t have any more to advise. Give Canon a call at 1-800-OK-CANON.

Re: Canon Digital Photo Pro for Mac

rtbanke — Sun, 12 Mar 2023 21:08:13 GMT

John,

I will. Thank you.

Rick

Re: Canon Digital Photo Pro for Mac

davidedwardkeen — Mon, 05 Aug 2024 22:06:56 GMT

I'm guessing this no longer exists? I can't find it anywhere online.

Re: Canon Digital Photo Pro for Mac

shadowsports — Mon, 05 Aug 2024 22:31:39 GMT

Greetings,

To be sure your question and request receives the visibility it deserves, I suggest you start a new thread. This one has been inactive for a year.

That said, DPP is still available. Its not going anywhere. 😃

Visit the support portal for your Canon Product.

Canon Support for | Canon U.S.A., Inc.

Lets use the EOS R3 as an example. Support portal, Software and Drivers, Windows

If MAC