topic Re: R5 New Firmware Release - v1.7.0 - Feedback Thread in Camera Software

R5 New Firmware Release - v1.7.0 - Feedback Thread

shadowsports — Thu, 08 Dec 2022 14:42:33 GMT

FW v1.7.0 for the R5 has dropped. I started this thread for people to leave their experiences and feedback.

Firmware Version 1.7.0 incorporates the following fixes:
1. Fixes an issue that, in rare instances, may result in the camera not operating normally when capturing small subjects.
2. Fixes minor issues.

Canon Support for EOS R5 | Canon U.S.A., Inc.

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

edlr73 — Fri, 09 Dec 2022 16:15:30 GMT

I was planning on installing the update. I just got a MAC that has Ventura OS installed. It's not one of the OS options. Anyone know what's the best one to use instead?

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

FloridaDrafter — Sun, 11 Dec 2022 03:07:57 GMT

This is odd. When the thread was created, I went to support for the R5 and R6 and f/w 1.7.0 was not available. Checked last night, 12/9/22, and it was there so I grabbed it. It was also available for the R6 (not mark II), so I grabbed that as well. So far so good as I usually wait a day or two anyway. There are some new menu items added, one of which is in the screen configuration, "Blank screen" is a new option for the info toggling button. I haven't had a chance to walk through ALL of the menus, but I did find that. Performance seems to be the same as before.

Now, today I go to my support site to see if a new manual was released. Not only was there no new manual, the 1.7.0 f/w was not there either. just 1.6.0... Go figure.

**EDIT** Now it's there again (12/10/22) along with a revised manual 🙂

Newton

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

shadowsports — Sun, 11 Dec 2022 14:14:22 GMT

@edlr73 wrote:

I was planning on installing the update. I just got a MAC that has Ventura OS installed. It's not one of the OS options. Anyone know what's the best one to use instead?

Greetings,

Ventura is listed:

The firmware is not OS specific... just Windows or Mac

Your download is here:

https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDQwMDAwODEyNTAx&cmp=ABR&lang=EN

Run the .dmg and grab the .fir file.

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

edlr73 — Sun, 11 Dec 2022 14:52:50 GMT

I m referring to the OS dropdown side, which shows this. Ventura is not listed, but I am not sure if the OS13 is the right one since the others are detailed.

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

shadowsports — Sun, 11 Dec 2022 16:35:27 GMT

Its the right one. As time passes and new releases drop, the list will change. OSX 13 is Ventura.

Please note this is FW for your camera, not software that installs on your MAC.

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

Blueberry_Lover — Sun, 11 Dec 2022 16:47:59 GMT

I installed 1.7.0 earlier today on my EOS R5. The installation went smoothly (I used a card reader to transfer the firmware to an SD card) and, so far, I haven't noticed any issues.

- Pie Lover

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

deadesq — Sun, 11 Dec 2022 19:38:18 GMT

Problems installing this 1.7 on both my R5 and my R6, each with their respective versions of 1.7.0. I transfer the firmware to the root directory of the card, put it in P mode, select the screen that tells me to update, and the camera appears to shut off. Both with the R5 and R6, and with different batteries, and different cards. When I tried it through EOS Utility, it crashed the app on my Mac. I have to remove the battery to get the camera to turn back on. Not a particularly happy camper this morning....

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

deadesq — Sun, 11 Dec 2022 21:59:37 GMT

Okay, I am the idiot here. On all three methods, I had been looking through the camera's viewfinder to go through the menu prompts. When I got to the prompt that told me to upgrade the firmware, I selected that, and that is when the camera appeared to go dead--nothing in the viewfinder at all, and none of the buttons were responsive. What it apparently did instead is swap out the next prompt to the touchscreen, which I almost never use, and I have turned in towards the camera at all times. Once I opened that, it showed me the option to upgrade the firmware, and I was able to complete it. Hopefully, my stupidity will save someone an hour or two of frustration.

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

shadowsports — Tue, 13 Dec 2022 05:36:43 GMT

We've all been there. The newer MILC body's have slightly different steps to upgrade, where you are required to select the upgrade option and then press Set to proceed. Also important not touch any buttons or try to operate the camera until the update completes. Glad you got it figured out. 👍

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

rodrigopolo — Tue, 27 Dec 2022 11:12:55 GMT

I updated the firmware from v1.6 to v1.7 on Thursday September 8th 2022, Yesterday when I wanted to connect the camera to "Elgato Cam Link 4K" trough a "Micro-HDMI to HDMI" cable I used before, I got NO signal at all, I disconnected and reconnected the cable, change cables, change the video and HDMI settings, all with no avail, having somebody waiting for a video call. Later at night I discovered that turning off and on the camera while the HDMI cable was connected was the way to make the signal to work correclty, I suspected it was a firmware issue, so I downgraded to v1.6, and now it is working, meanwile, I broke a cable believing it was a cable issue. I also tried with an Atomos Nina V, it didn't worked with the v1.7, only by restarting the camera, but it works with v1.6, I was lucky to find how to downgrade the firmware: https://youtu.be/Akdy5u3MVII

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

Mksu1der — Thu, 29 Dec 2022 02:35:52 GMT

Below FloridaDrafter mentioned that he went to Support for the Firmware Version 1.7.0 update and it was not there, I'm experiencing the same issue. He said he checked on another night and it was there, so is it appearing and disappearing for a reason? Check back nightly...?

Thanks, Michael

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

Blueberry_Lover — Thu, 29 Dec 2022 02:47:24 GMT

Try Canon Canada

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

FloridaDrafter — Thu, 29 Dec 2022 02:47:57 GMT

@Mksu1der wrote:
Below FloridaDrafter mentioned that he went to Support for the Firmware Version 1.7.0 update and it was not there, I'm experiencing the same issue. He said he checked on another night and it was there, so is it appearing and disappearing for a reason? Check back nightly...?
Thanks, Michael

Michael, I just checked (12/28/22 at 9:45 p.m. EST) and it is there.

Click Here.

Newton

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

Mksu1der — Thu, 29 Dec 2022 03:00:58 GMT

Thank you Blueberry_Lover for the link, I'm a Win but I was able to find and download the update. Now I know where to look next time.

Thanks again! Michael

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

Mksu1der — Thu, 29 Dec 2022 03:09:15 GMT

Thank you FloridaDrafter for the reply. I'm on the west coast and I just checked again and it doesn't show up for me, only 1.6.0. East and west coast servers..? Strange, but thank you!

Michael

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

FloridaDrafter — Thu, 29 Dec 2022 03:22:35 GMT

@Mksu1der wrote:
"East and west coast servers..? Strange, but thank you!"
Michael

Possible, I guess, or your browser cache needs refreshed.

At least you got it, and that's the important thing. TBH, I stopped trying to figure out Khoros web design, LOL!

Newton

Re: R5 New Firmware Release - v1.7.0 - Feedback Thread

Yosvaldy — Mon, 13 Feb 2023 01:10:46 GMT

I upgraded my R5 and today after having the camera working fine for couple of shoots, I was talking with the client and after several minutes I wanted to take some pictures and the back screen was black, shutter was not working but I could see in the top screen all changes that I was doing (changing ISO, Aperture, etc). So I had to remove the battery and it kept working. This happened time ago with previous firmwares, I think the 1.4. Can’t recall. I don’t use it too much, and this has happened two times already. Crazy!
I was using the RF 28-70mm, in case any lens issue known for this.