https://community.usa.canon.com/t5/Camera-Software/DPP-software-4-17-10-freezes-continually-Win-10-Home-22H2/m-p/398706#M14232 <P>DPP4 does not automatically download files to the computer, but it does access a designated location and create thumbnails for viewing.&nbsp;</P><P>Uninstalling and reinstall DPP4.&nbsp;</P><P>Try starting DPP4 using this technique:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-12-20 091414.jpg" style="width: 999px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/38250iE7373606D2AAAC12/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-12-20 091414.jpg" alt="Screenshot 2022-12-20 091414.jpg" /></span></P><P>Go into Tools-&gt;Preferences and configure the default folder. Select&nbsp;one on the computer.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-12-20 090653.jpg" style="width: 949px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/38249iE4D6120F7FF03E3A/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-12-20 090653.jpg" alt="Screenshot 2022-12-20 090653.jpg" /></span></P><P>Download files to the computer as shown below.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-12-20 091449.jpg" style="width: 999px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/38251i6DA94A811C154FF7/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-12-20 091449.jpg" alt="Screenshot 2022-12-20 091449.jpg" /></span></P> Tue, 20 Dec 2022 14:17:15 GMT jrhoffman75 2022-12-20T14:17:15Z https://community.usa.canon.com/t5/Camera-Software/DPP-software-4-17-10-freezes-continually-Win-10-Home-22H2/m-p/398701#M14231 <P>Good morning&nbsp; first off i am a newbie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> I have just installed the DPP software onto a fresh install of weindows 10. when I open the software up the program tries to download all my photos from online, i just want the software to deal with the photos on my computer. Every time i cancel the download the soft ware freezes. This auto starts so i have no access to settings prior to the download starting. Any advise would be muchly appreciated.</P><P>&nbsp;</P><P>Regards</P><P>Apprentice</P> Tue, 20 Dec 2022 13:58:39 GMT https://community.usa.canon.com/t5/Camera-Software/DPP-software-4-17-10-freezes-continually-Win-10-Home-22H2/m-p/398701#M14231 Apprentice 2022-12-20T13:58:39Z https://community.usa.canon.com/t5/Camera-Software/DPP-software-4-17-10-freezes-continually-Win-10-Home-22H2/m-p/398706#M14232 <P>DPP4 does not automatically download files to the computer, but it does access a designated location and create thumbnails for viewing.&nbsp;</P><P>Uninstalling and reinstall DPP4.&nbsp;</P><P>Try starting DPP4 using this technique:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-12-20 091414.jpg" style="width: 999px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/38250iE7373606D2AAAC12/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-12-20 091414.jpg" alt="Screenshot 2022-12-20 091414.jpg" /></span></P><P>Go into Tools-&gt;Preferences and configure the default folder. Select&nbsp;one on the computer.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-12-20 090653.jpg" style="width: 949px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/38249iE4D6120F7FF03E3A/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-12-20 090653.jpg" alt="Screenshot 2022-12-20 090653.jpg" /></span></P><P>Download files to the computer as shown below.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-12-20 091449.jpg" style="width: 999px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/38251i6DA94A811C154FF7/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-12-20 091449.jpg" alt="Screenshot 2022-12-20 091449.jpg" /></span></P> Tue, 20 Dec 2022 14:17:15 GMT https://community.usa.canon.com/t5/Camera-Software/DPP-software-4-17-10-freezes-continually-Win-10-Home-22H2/m-p/398706#M14232 jrhoffman75 2022-12-20T14:17:15Z