topic Re: download software in Camera Software

EOS M50 Mark II No macOS Ventura Software Options

kasheeeez — Tue, 13 Dec 2022 14:23:44 GMT

I am trying to download the camera software to my Mac so that I can upload the photos and videos from my camera, but when it ask for my OS version it pops up as Ventura and there isn't that option to choose. I am stuck now I'm just trying to get everything off my camera

Re: download software

Danny — Sat, 10 Dec 2022 21:28:39 GMT

Hi, kasheeeez!

So that the Community can help you better, we need to know exactly which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: download software

Blueberry_Lover — Sat, 10 Dec 2022 22:09:52 GMT

You can try using the macOS Ventura Image Capture tool. Another approach would be to use a USB SD card reader. By the way, I am able to use the (latest) Canon supplied software on my Mac mini (Intel) using Ventura 13.0.1 with my EOS R5.

- Pie Lover

Re: download software

kasheeeez — Sat, 10 Dec 2022 22:17:34 GMT

I have a canon m50 mark ii