https://community.usa.canon.com/t5/Camera-Software/Cannon-G7-mark-II-won-t-connect-to-cannon-connect/m-p/395461#M13957 <P>Hi,</P><P>I have purchased a new Samsung 22 ultra, downloaded the cannon connect, and am now struggling to connect to my camera.</P><P>I have tried on other devices also. The camera and phone connect, but when it gets to the stage of accessing the photos the two devices disconnect.</P><P>Is this due to the app update?</P><P>Thanks</P> Sun, 27 Nov 2022 07:04:00 GMT Jasminelee 2022-11-27T07:04:00Z https://community.usa.canon.com/t5/Camera-Software/Cannon-G7-mark-II-won-t-connect-to-cannon-connect/m-p/395461#M13957 <P>Hi,</P><P>I have purchased a new Samsung 22 ultra, downloaded the cannon connect, and am now struggling to connect to my camera.</P><P>I have tried on other devices also. The camera and phone connect, but when it gets to the stage of accessing the photos the two devices disconnect.</P><P>Is this due to the app update?</P><P>Thanks</P> Sun, 27 Nov 2022 07:04:00 GMT https://community.usa.canon.com/t5/Camera-Software/Cannon-G7-mark-II-won-t-connect-to-cannon-connect/m-p/395461#M13957 Jasminelee 2022-11-27T07:04:00Z https://community.usa.canon.com/t5/Camera-Software/Cannon-G7-mark-II-won-t-connect-to-cannon-connect/m-p/395482#M13960 <P>Greetings,</P><P><SPAN>"Is this due to the app update?" </SPAN></P><P><SPAN>Not that I'm aware of. Check your app and storage permissions.</SPAN></P> Sun, 27 Nov 2022 14:51:38 GMT https://community.usa.canon.com/t5/Camera-Software/Cannon-G7-mark-II-won-t-connect-to-cannon-connect/m-p/395482#M13960 shadowsports 2022-11-27T14:51:38Z