topic Re: Digital Photo Professional 4.11 Can't Convert and Save in Camera Software

Digital Photo Professional 4.11 Can't Convert and Save

Andy4 — Wed, 30 Oct 2019 07:35:51 GMT

I am using DPP 4.11 and trying to convert and save a RAW file to a JPG file. The software doesn't seem to work. the pop-up window apears, I press save and pop-up window goes away but no file is saved.

I am using MacOS Catalina 10.15.

When I save the RAW file with edits. opening the file in Preview or Photos in the MacOS i only see the orginal RAW file and not the edits. only see the edits in DPP

AndyP

Re: Digital Photo Professional 4.11 Can't Convert and Save

jrhoffman75 — Wed, 30 Oct 2019 15:50:51 GMT

Seems to be a reported problem with Catalina. Try using Batch Process instead; I have seen where that works.

Re: Digital Photo Professional 4.11 Can't Convert and Save

shadowsports — Thu, 31 Oct 2019 03:19:34 GMT

In windows I've seen this happen when you try to save the converted files to the same directory as the original. Are you selecting a differnt save to folder for converted .JPGs?

Re: Digital Photo Professional 4.11 Can't Convert and Save

Andy4 — Thu, 31 Oct 2019 05:49:26 GMT

Thanks the Batch Process worked. Even to the same folder.

Re: Digital Photo Professional 4.11 Can't Convert and Save

Waddizzle — Thu, 31 Oct 2019 12:25:29 GMT

@Andy4 wrote:
Thanks the Batch Process worked. Even to the same folder.

The output from DPP is usually a JPEG file. DPP will not overwrite JPEG files under any circumstance. It does not give you an error message, it just simply skips executing the task. If you are editing JPEGs, then you must save the output to another folder. I use a sub-folder, which is easily selected when using the Batch Process.

Re: Digital Photo Professional 4.11 Can't Convert and Save

Andy4 — Thu, 31 Oct 2019 15:40:13 GMT

Must be big in the DPP for concert and save. It would not do for RAW file to JPG file in same or different directory. Only Batch save worked. Batch would give you an error message if you tried to batch save a jpg to same distort with same name.

Re: Digital Photo Professional 4.11 Can't Convert and Save

jrhoffman75 — Thu, 31 Oct 2019 15:43:35 GMT

Yes, apparently it is an incompatibiity with Catalina.

Re: Digital Photo Professional 4.11 Can't Convert and Save

Waddizzle — Thu, 31 Oct 2019 16:59:43 GMT

@Andy4 wrote:
Must be big in the DPP for concert and save. It would not do for RAW file to JPG file in same or different directory. Only Batch save worked. Batch would give you an error message if you tried to batch save a jpg to same distort with same name.

It is no bug. Every version of DPP will not overwrite a JPEG file, either Windows or macOS. It seems to be by design.

Re: Digital Photo Professional 4.11 Can't Convert and Save

jrhoffman75 — Thu, 31 Oct 2019 17:06:31 GMT

@Waddizzle wrote:
@Andy4 wrote:
Must be big in the DPP for concert and save. It would not do for RAW file to JPG file in same or different directory. Only Batch save worked. Batch would give you an error message if you tried to batch save a jpg to same distort with same name.
It is no bug. Every version of DPP will not overwrite a JPEG file, either Windows or macOS. It seems to be by design.

The bug relates to Convert & Save not functioning properly in Catalina. It is reported else where on the internet.

Re: Digital Photo Professional 4.11 Can't Convert and Save

jrhoffman75 — Mon, 25 Nov 2019 02:07:26 GMT

Canon issued DPP 4.11.1

Re: Digital Photo Professional 4.11 Can't Convert and Save

philekelly — Sat, 07 Dec 2019 09:39:28 GMT

Help

I tried Batch processing which seemed to work and create a .JPG file.

However the files created can't be opened or worked on.

Re: Digital Photo Professional 4.11 Can't Convert and Save

Mark35mmF2 — Thu, 12 Dec 2019 08:00:08 GMT

Hey there,

What program are you trying to open it in, and where in your computer are the JPEG files being saved?

Re: Digital Photo Professional 4.11 Can't Convert and Save

Trieu — Mon, 16 Dec 2019 00:18:44 GMT

Me too

Re: Digital Photo Professional 4.11 Can't Convert and Save

Andy4 — Mon, 16 Dec 2019 13:21:29 GMT

Hi Everyone

I upgraded to Version 4.11.1

Convert and save... working for me to convert to jpg

Batch process... working for me to convert to jpg

i have no problems opening and editing the saved jpg's in other programs. ie Photos, Affinity

thanks

Re: Digital Photo Professional 4.11 Can't Convert and Save

maya123 — Mon, 20 Apr 2020 17:42:12 GMT

What is the Batch Process? I can't save into jpg too, using Catalina.

Many thanks,

Maya

Re: Digital Photo Professional 4.11 Can't Convert and Save

Waddizzle — Mon, 20 Apr 2020 18:28:47 GMT

@maya123 wrote:
What is the Batch Process? I can't save into jpg too, using Catalina.
Many thanks,
Maya

For whatever set of reasons, DPP will not overwrite files when you create output JPGs. The Batch Processs is best explained by trying it. Select two or more files, then select the Batch Process in the Files menu.